Account Manager
Bigo Technology
Total des années d'expérience :5 years, 0 Mois
Achievements/Tasks
Established communication channels with top users, providing live streaming privileges to enhance their fame. Led content operations, overseeing recruitment, training, and management of users . Managed the company database, streamlining the contract system for new broadcasters. Enhanced user experience through feedback mechanisms, aiding in monthly target achievement. Orchestrated events for users, contributing to improved content quality and revenues. Promoted events to encourage user participation.
Achievements/Tasks
Generated innovative ideas and organized events based on user preferences and interests. Achieved 96% of performance goals for accuracy, speed, issue resolution, and agency satisfaction. Fostered communication with over 100 agencies, elevating the quality and broadcasting rates of live streaming. Collaborated with cross-functional teams to achieve company goals. Conducted comprehensive training for new team members.
Achievements/Tasks
Managed over 50 passengers calls per day regarding best holiday options. Made and modified reservations for international flights. Handled passengers complaints and ofered solutions for their problems . issued new Reservations using vouchers .