Business Analyst
ELM Company
Total years of experience :1 years, 8 Months
•Engaging in process governance in accordance with established policies.
•Serving as a liaison between the operations team and the technical team to ensure the delivery of value. •Developing dashboards tailored to the specific needs of each team.
•Conducting hardware device testing.
•Managing the rollout process for hardware devices.
•Drafting Acceptance Test and Use Case documents.
•Functioning as a QA layer for AI results.
•Creating flowcharts to illustrate the client journey and the back-office processes.
Worked as a support member for the marketing team and helped them establish a dashboard to track their progress.
Performed various reports and forecasts to assist the team in making informed decisions.
Looking for opportunities that arose and informed the team so they could take advantage of them.
Making RFM matrix to segment customer classifications, which helped the team choose their target audience more effectively and run successful campaigns.
Documentation the progress
Searching for new stakeholders and making offers.
explaining and training on the platform.
Responsible for developing and discovering new opportunities.
Works on inbound & outbound field
Managing and contact relationships with new
and existing stakeholders.
Finding the best way to market stadiums.
Recommendations to stakeholders for the best ways to display their stadiums.
Recommendations to stakeholders on how to transform a stagnant market into a moving market
in specific major: Management Information System