Elicia Mansour, Vip Flight Attendant

Elicia Mansour

Vip Flight Attendant

Arab Wings

Location
Jordan - Amman
Education
Bachelor's degree, Social Economy
Experience
14 years, 8 Months

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Work Experience

Total years of experience :14 years, 8 Months

Vip Flight Attendant at Arab Wings
  • Jordan - Amman
  • My current job since April 2021
Senior flight attendant at Royal Jordanian
  • Jordan - Amman
  • April 2010 to September 2020

Responsible for the safety of the passengers and the aircraft according to the worldwide aviation regulations.

Ensuring outstanding customer service within the company’s high standards in Business Class.

Work as a team with the other flight attendants on board to handle passengers of multicultural background and nationalities.

Dealing and handling medical emergencies on board.

-Responsible about giving a particular attention to passengers with special
needs (children, disabled, elders etc).

administrative support
  • January 2008 to January 2009

of Finance,
managers, and direct reports.
-Organized details of meetings, agendas, travel arrangements, itineraries,
and expenses reports.
-Handled the inventory and requisitioning of supplies adhering to a limited
budget.
-Assisted with word processing projects requiring extensive output of
spreadsheets and presentations.
-Coordinate the interviewing process between management and ‘new
hire’ candidates.
-Assist employees with travel, hotel and car service arrangements.

Education

Bachelor's degree, Social Economy
  • at Norton Institute
  • January 2009

courses: Diploma Cabin Crew (IATA) – Certificate Airline Cabin

High school or equivalent, Social Economy
  • at Chekka High School
  • January 2008

Specialties & Skills

teamwork
CUSTOMER SERVICE
BUDGETING
INVENTORY MANAGEMENT
MEETING FACILITATION
PRESENTATION SKILLS
SPREADSHEETS
TRAVEL ARRANGEMENTS
WORD PROCESSING
problem solving
microsoft powerpoint
office administration
office management
office work
outlook

Languages

Arabic
Native Speaker
English
Expert
French
Expert
Spanish
Expert

Training and Certifications

ACAA / AIR CARRIER ACCESS ACT (Certificate)
SMS / Safety management systeme (Training)
Training Institute:
Royal Jordanin airline training center
CRM / Crew Resource Management (Training)
Training Institute:
Royal Jordanian Airline Training Centre

Hobbies

  • swimming
  • reading
    knowledge
  • playing and listening to music
    music is a nourishment for life , a musical instrument can be a friend in sad and happy days
  • Traveling
    -Experiences -strong personality -ability to work in team and with different types of nationalities -making new friends and coleagues -getting to know more about different culture -Many thank you letters and promotions from passengers and management