Human Resources Manager
Midis Group
مجموع سنوات الخبرة :21 years, 3 أشهر
Based in Qatar, overlooking Qatar, Lebanon, & Jordan
• Lead and coach a team of 6 members cultivating empowerment and ownership
• Manage the human resources department for 16 companies within the group
• Develop human resources related plans and strategies supporting the organization’s vision and
business objectives
• Provide overall leadership and guidance to the human resources function by overseeing talent
acquisition, onboarding, succession planning, retention, training and reward system
• Apply change management strategies and initiatives coping with new challenges and market
dynamics
• Develop comprehensive strategic recruiting and retention plans to meet the human capital needs
• Partner with the management team to build an engaging work culture
• Assess and identify training needs whilst ensure development plans are aligned with business
objectives
• Increase employee engagement and motivation through regular visits and foster an open-door
policy
• Overlook the development of HR metrics, analyze results and design action plans as necessary
• Develop and monitor policies and procedures optimizing and standardizing operational workflows
• Establish and maintain a solid organization structure and recommend changes to job descriptions
and hierarchies as needed
• Develop strong working relationships throughout all hierarchy levels by providing advice,
guidance and counseling as needed
• Deal with any performance or grievance issues taking necessary actions to instill higher levels of
accountability and ownership
• Support in the implementation and customization of the HXM SAP software
• Develop capabilities and secure a solid succession plan
• Manage the region countries UAE, Qatar and Kuwait
• Manage manpower planning and recruitment processes
• Set the yearly budget for the personnel and ensure their accomplishment
• Ensure proper implementation of performance management and manage the salary review with all head of departments and the general manager
• Implement and administer HR policies and ensure that they meet organizational needs
• Oversee personnel departments’ operations to ensure they are in line with the group and company’s strategy and in line with the countries’ laws
• Ensure the proper deployment for training and development and assist management in identifying development needs and providing training opportunities
• Ensure compensation, benefits, salary administration, pay and job classification structure are in line with group’s strategy and determine if and where pay adjustments should be made
• Analyse trends in turnover, hiring, promotions and grievances to determine support or action needed to adjust unfavourable trends.
• Ensure legal requirements and government reporting regulations are properly identified, policies, procedures, and reporting are in compliance.
• Actively participate in the company’s business review meetings and run new strategies and guidelines in the region.
• Ensure identification and proper development and recognition of talents.
• Work side by side with my peers, as Retail Director for retail related issues and head of corporate department and assist in coaching, guidance and setting visions and action plans.
• Consults with line management, providing HR guidance when appropriate to bring best solution.
• Provides day-to-day performance management guidance (coaching, counselling, career development, disciplinary actions)
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Assists in the development, monitoring and improvement of HR policies, practices and provides guidance and interpretation.
• Support implementation of the HR processes, report design and development.
• Follow up on the new processes to ensure alignment and usage properly.
• Analyses and revises the turnover ratio and the reasons for leaving reports on monthly and quarterly basis.
• Design and implement new initiatives.
• Follow up closely on the implementation of the initiatives to ensure the success of all new projects.
• Monitoring and controlling all the paper works (Bonuses, schooling allowances, financial reports, performance appraisal, promotions, KPIs, remuneration forms, salary certificates, mid probation report, confirmation of employment, termination, exit interviews, resignation letters, NOCs…)
• Coordinating recruitment support: follow up on visa / labor card applications, arrival of new comers from outside the country, start date and guide employees in their on-boarding by informing the new comers about company’s culture, rules and regulations, business ethics, company values.
• Working closely with all departments, in a consultancy role, assisting line managers and employees in personnel matters, clarifying and implementing policies and procedures, headcount planning, developing plans and identifying competencies.
• Administrating benefits programs such as life, health insurances, vacation, sick leave, leave of absence, and employee assistance.
• Approving and controlling leaves for all departments / companies.
• Managing, engaging, coaching and guiding a team of 2 administrators and 2 PROs and also looking after their performance assessments and appraisals etc.
• Working with hiring managers to define their recruitment needs and agree on timelines, and cooperating with the line managers and the recruitment department until the position is closed.
• Preparing Man-power forecast to be the basis of recruitment plan.
• Maintaining visa quota in compliance with recruitment needs.
• Working on recruitment process (job posting, dealing with recruitment agencies, sourcing, screening shortlisting) liaising with line managers.
• Managing a team of 5 employees to control all the HR activities (Preparing Employment Contract & Employment Offer according to the salary scale, the visa for new joiner, arranging the suitable accommodation, transportation, joining ticket and readiness of work tools, administering the payroll process, checking the attendance, leave management, absent and sick leave).
• Conducting orientation and onboarding process for new comers with the collaboration of related head of department.
• Conducting performance appraisal at the end of the year and determining salary increase and bonus release.
• Coordinating with the insurance companies for additions, deductions and renewals.
• Listening to grievances and implementing disciplinary procedures in compliance with the code of penalty and the labor law.
• Establish, standardize and improve policies & procedures and assist in the implementation.