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Elie Khazzoum, HHP & CC Service Manager

Elie Khazzoum

HHP & CC Service Manager

Samsung

Lieu
Liban - Beyrouth
Éducation
Baccalauréat, Management
Expérience
25 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :25 years, 11 Mois

HHP & CC Service Manager à Samsung
  • Liban - Beyrouth
  • Je travaille ici depuis juillet 2016
Country Service Manager à National Pro Group - LG Electronics Levant
  • Liban - Beyrouth
  • novembre 2013 à décembre 2015

. Managing LG call center and LG mobile service center.
. Operating and monitoring Lebanon service quality.
. Supporting and monitoring Distributor service performance.
. Planning and enhancing after sales service network.
. Training service team to achieve customer satisfaction.

General Manager à CCI sarl ( Corporate Chain Identity )
  • Liban - Beyrouth
  • novembre 2009 à avril 2013

- Managing the overall operation of the company structure.
- Directing full staff and monitoring the company’s structure.
- Handling the company’s mechanism and vision on business basis.
- Associated in company activities such as advertising, marketing, training, real estate, food services and restaurants.
- Managing a commercial center (CCI Center) including 17 offices, 2 restaurants and a night club with all its operations and facilities.

Manager, Invention à MindShare Kuwait
  • Koweït
  • janvier 2007 à octobre 2009

- Strategic Media Planning.
- Consulting.
- Providing best service to clients.
- Presenting Innovative media and marketing ideas .
- Directing executive media planners and buyers.
- Handling biggest account in Kuwait such as (Zain telecomunications)

Sales and Marketing Manager à Alam Al-Tassameem Advertising Co.
  • Koweït - Al Koweït
  • novembre 2003 à décembre 2006

- Executing advertising projects for clients.
- Following up with clients and offering new products and ideas.
- Directing sales executives and supervising them.
- Achieving sales targets.
- Managing the overall operation with respect to design, production and installation departments.
- Specialized in 3M signage and digital printing commercial graphics.

Account Manager à L'Action Media Communications
  • Koweït
  • août 2003 à octobre 2003

- Client Servicing and Public Relations Management.).
- Supervising, leading and controlling an operations team.
- Achieving advertising, marketing and sales targets (Media Planning).

Customer Sales Representative à GULF BANK
  • Koweït - Al Koweït
  • juin 2001 à juillet 2003

- Professional Customer Service and Private Banking.
- Supervising and training new staff on banking system (Beam).
- Handling loans and fixed deposits.
- Chief teller and cash transactions.
- Handling the ATM machine, vault and branch keys.
- Banking operation and foreign exchange.
- Responsible on branch marketing.
- Face to face sales targeting.

Assistant General Manager à Specialized Equipment & Contracting
  • Liban - Beyrouth
  • juin 1999 à mai 2001

- Coordinating the overall operation with the general manager
- Recruiting and training
- Customer Service Coordinator

Workshop Supervisor à Egectron Car Filter Factory
  • Liban - Beyrouth
  • juin 1997 à avril 1999

- Employee supervisor and trainer
- Sales supervisor, in control over the sales and marketing department

Éducation

Baccalauréat, Management
  • à Middle East University
  • juin 2000

- Bachelor Of Business Administration, BBA

Diplôme, Business Administration
  • à Middle East University
  • juin 1998

- Associate in Arts in Business Administration, AA

Specialties & Skills

General Business Administration
+Endorse 0
Account Management
+Endorse 0
Media Planning
+Endorse 0
Marketing Strategy
+Endorse 0
Administration
+Endorse 0
Computer Literacy
+Endorse 0
Management Information System(MIS)
+Endorse 0
Microsoft Windows
+Endorse 0
Word
+Endorse 0
Powerpoint
+Endorse 0
Excel
+Endorse 0

Langues

Arabe
Expert
Anglais
Expert
Français
Débutant

Adhésions

Lebanese Home for the Environment
  • Former Founder and President
  • January 1996
Lebanese Fire Prevention Association
  • Former Founder and President
  • March 1997
Youth Association for Social Awareness
  • Former Founder and Member
  • February 1994

Formation et Diplômes

Yes (Certificat)
Date de la formation:
October 2000
Valide jusqu'à:
January 2001
Yes (Certificat)
Date de la formation:
October 2007
Valide jusqu'à:
October 2007
IBS-4-1029-2003 (Certificat)
Date de la formation:
April 2003
Valide jusqu'à:
April 2003
IBS-4-3937-2003 (Certificat)
Date de la formation:
October 2003
Valide jusqu'à:
October 2003
IBS-4-3937-2003 (Certificat)
Date de la formation:
October 2003
Valide jusqu'à:
October 2003
PTCKU0000045C (Certificat)
Date de la formation:
January 2004
Valide jusqu'à:
January 2004
PTCKU0000045C (Certificat)
Date de la formation:
January 2004
Valide jusqu'à:
January 2004
IBS-4-1029-2003 (Certificat)
Date de la formation:
April 2003
Valide jusqu'à:
April 2003
IBS-4-3937-2003 (Certificat)
Date de la formation:
October 2003
Valide jusqu'à:
October 2003
IBS-4-3937-2003 (Certificat)
Date de la formation:
October 2003
Valide jusqu'à:
October 2003
IBS-4-594-2003 (Certificat)
Date de la formation:
February 2003
Valide jusqu'à:
February 2003
Yes (Certificat)
Date de la formation:
June 2008
Valide jusqu'à:
June 2008
IBS-4-3937-2003 (Certificat)
Date de la formation:
October 2003
Valide jusqu'à:
October 2003

Loisirs

  • Swimming, racing, traveling.