Stateroom attendant & Housekeeping cleaner
Celebrity cruises
Total years of experience :1 years, 11 Months
1. During embarkation, greets the guests of their assigned sections and introduces him/herself. Push a wheelchair with old guests if needed. Explains stateroom amenities and lay out including mini bar, interactive system and all available services onboard ship. Assigned to the gangway to greet guests.
2. Provides personalized assistance to guests by following Celebrity’s standards of service and style. Maintains current knowledge of the ship’s regular events and special functions by reviewing all available data, including the daily newsletter, in order to provide guests with accurate information to answer questions.
3. Follows all daily, weekly and monthly stateroom, balcony and corridor cleaning procedures to ensure standards.
4. Responsible to make beds according to the Save the Waves program.
5. Supervises the Assistant Stateroom Attendants who is responsible for cleaning bathrooms and replenishing bathroom supplies and towels. Inspects work areas with entry-level staff to ensure USPH guidelines. Provides guidance, instruction and demonstrates cleaning techniques to entry-level staff to meet requirements.
6. Cleans walls, ceilings, draperies, windows, and room accessories to remove effects of smoke, dust, water and other damage such as dirt, soot, stains, mildew, and excess water and moisture.
7. Replenishes daily supplies such as drinking glasses, ice, soap, amenities, mineral water, stationary supplies and mini bar supplies.
8. Receives guest’s laundry and dry cleaning and transports to laundry for processing. Returns cleaned laundry to guest's stateroom and presents laundry bills.
9. Delivers room service to guest staterooms as requested.
10. Notifies management of the malfunction of lighting, heating and ventilation equipment.
11. Maintains cleaning supplies and equipment in good working order. Requisitions supplies and equipment when needed. Ensures that work area is free from hazards to guests and other shipboard crewmembers.
12. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
Welcoming and greeting customers who comes to the salon, answering phone calls from customers and recording customers, preparing coffee or tea for waiting customers, take money from customers after beauty procedures, selling beauty products, cleaning public areas.
I got a very good and productive experience at the Marine Service School as a cabin stewardess and housekeeping cleaner.
I got a higher education and I have experience working as art dealer at the art exhibitions.