Elise  Gaelle Ngo Hiag, waitress

Elise Gaelle Ngo Hiag

waitress

HILTON HOTEL

Location
United Arab Emirates - Abu Dhabi
Education
High school or equivalent, Science
Experience
4 years, 3 Months

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Work Experience

Total years of experience :4 years, 3 Months

waitress at HILTON HOTEL
  • Cameroon
  • February 2017 to March 2019

§ Greet restaurant patrons and seat them in their desired areas.
§ Present customers with menus and assist them in choosing items.
§ Make patrons aware of the day’s specials and respond to their questions regarding ingredients.
§ Provide information regarding spice levels of each chosen item.
§ Take customers’ orders and repeat them to ensure accuracy.
§ Inform customers of the time it will take for their orders to be served
§ .Relay order information to the kitchen.
§ Follow up with kitchen staff to ensure order is prepared on time.
§ Check prepared order for accuracy and portion size prior to serving.
§ Serve food and beverage orders and inquire if customers would like anything else with it.
§ Coordinate the services of servers to ensure that condiments and refills are served.
§ Present customers with bills, take payments and issue receipts.
§ Clear and clean tables and ensure that the around tables are cleaned properly.

waitress at akwa palace restuaurant
  • Cameroon
  • January 2015 to December 2017

§ Greeted customers entering the store to ascertain what each customer wanted or needed.
§ Consistently provided friendly guest service and heartfelt hospitality.
§ Greeted customers and provided excellent customer service.
§ Prepared fountain drinks and ice cream items.
§ Verified that prepared food met all standards for quality and quantity.
§ Followed food safety procedures according to company policies and health and sanitation regulations.
§ Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
§ Promptly served all food courses and beverages to guests.
§ Answered questions about menu selections and made recommendations when requested.
§ Regularly checked on guests to ensure satisfaction with each food course and beverages.
§ Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas, and service refrigerators.

waitress at akwa palace restuaurant
  • Cameroon
  • January 2015 to December 2017

§ Greeted customers entering the store to ascertain what each customer wanted or needed.
§ Consistently provided friendly guest service and heartfelt hospitality.
§ Greeted customers and provided excellent customer service.
§ Prepared fountain drinks and ice cream items.
§ Verified that prepared food met all standards for quality and quantity.
§ Followed food safety procedures according to company policies and health and sanitation regulations.
§ Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
§ Promptly served all food courses and beverages to guests.
§ Answered questions about menu selections and made recommendations when requested.
§ Regularly checked on guests to ensure satisfaction with each food course and beverages.
§ Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas, and service refrigerators.

Education

High school or equivalent, Science
  • at College Vogt
  • July 2008

assessing the relevance of scientific facts

Specialties & Skills

Controlled Vocabularies
Challenges
Meeting Management
Attention to Details
Working Under Pressure
BUSINESS PLANS
communication
good understanding
teamwork
technical writing

Languages

French
Expert
English
Expert

Hobbies

  • Reading,