Elissa Khattar

• Oversee daily administrative operations to ensure smooth workflow and service delivery within the internet
supply office.
• Coordinate between technical teams, suppliers, and clients to manage internet installation, maintenance, and
service requests efficiently.
• Maintain and update client databases, service contracts, and billing records using CRM systems.
• Monitor inventory levels of network equipment (routers, cables, modems) and coordinate procurement with
vendors.
• Prepare financial and operational reports, including sales summaries, expense tracking, and performance analysis.
• Handle customer inquiries, complaints, and service follow-ups to ensure customer satisfaction and retention.

• Generate 20% increase in sales revenue by effectively managing the sales of various store products and upselling
high-margin items.
• Conduct cashiering tasks with accuracy, ensuring precise cash transactions and reconciling daily balance reports
to maintain financial accountability.
• Deliver personalized customer service to customers daily, addressing inquiries, providing tailored product
recommendations, and resolving issues promptly to enhance customer satisfaction.
• Enhance store appeal by organizing and maintaining a visually appealing product display, leading to a 35%
improvement in customer engagement and purchase rates.