SALE ADVISOR cum cashier and visual merchandiser
Jawad Business Group
Total years of experience :21 years, 9 Months
Accountabilities and Responsibilities:
1. Ensuring deliver outstanding customer service:
* Acknowledge; welcome; and greet all customers in a warm and friendly manner.
* Able to identify when a customer needs help and adjusts service style to suit the needs and requirements of each customer.
* Always considers the customer first in everything they do even when other tasks are being completed.
* Build strong and effective relationships with customers in order to deliver exceptional service.
* Provide the same level of service to customer using the telephone as they receive in store.
* Be aware of in store promotions and communicate this clearly to any customers.
* Offer assistance by suggesting a choice of outfits and alternatives to suit the occasion/requirements.
* Deliver all the steps for providing great customer service during the till point process.
* Know; understand and deliver the company refund and exchange policy.
* Thank customers when they leave and encourage them to return to the store.
2. Ensuring that the product is available at all times for the customer.
3. Making sure that the store is a great place for the customer to shop.
JOB TITLE SALES ASSOCIATE/STOCKCLERK/ASSISTANT VISUAL MERCHANDISER
COMPANY (GUESS PHILIPPINES) CALIFORNIA CLOTHING INC.
April 1994-Sept.2009
JOB DESCRIPTIOn
*Provides, maintain and perform excellent customer service to meet or exceeds customer satisfaction
*Perform delivery procedures which involve replenishment and implement security procedures when receiving saleable and non-stock merchandise in the store
*Efficient merchandising by identifying focal points in the store where the product can generate maximum impact,
display planning, space management and providing informa- about product display
ACHIEVEMENTS
*STORE PERSONNEL OF THE YEAR
(GUESS) -AUGUST 2007
*RECOGNITION OF TEN YEARS OF DEDICATED AND LOYAL SERVICE
(GUESS) -DECEMBER 2005
TERTIARY BACHELOR OF SCIENCE in COMMERCE MAJOR IN ACCOUNTING. POLYTECHNIC UNIVERSITY OF THE PHILIPPINES UNDERGRADUATE