إسماعيل عباس, sales executive

إسماعيل عباس

sales executive

International company for furnitre

البلد
المملكة العربية السعودية - جدة
التعليم
بكالوريوس, accounting
الخبرات
14 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 3 أشهر

sales executive في International company for furnitre
  • المملكة العربية السعودية - جدة
  • أشغل هذه الوظيفة منذ نوفمبر 2012

* Deal with the customers in a professional way with high level of customer service.

* Build a good and long professional relationship with the customers.

* Understand customer needs and satisfy them and providing alternative solutions.

* Convince the customer to trust in me and to buy the company’s product.

* Perform after sale service and make sure that customers are satisfied.

* Able to solve customers’ complain through good communicating with them.

* Market survey to gather information about the competitors and analyze their products and prices,

* providing reports to higher managers with the result of the market surveys,

* helping the management team in advertising campaign to cover strategic areas of the market.

* suggesting new ideas to increase our sales and revenues as well and to strengthen our brand name in the market and make it Unprecedented.

* creating potential marketing and sales opportunities.

CSR- Sales over the phone في AT&T -Sutherland (outsourced)
  • مصر - الإسكندرية
  • نوفمبر 2011 إلى أكتوبر 2012

* Answer inbound calls as well as assist customers who have specific inquiries

* Build customer’s interest in the services and products offered by the company

* Provide personalized customer service of the highest level

*handling all customer’s issues and achieve their satisfaction

* Update the existing databases with changes and the status of each customer/prospective customer.

Sales rep. ( Assistant Branch Manager ) في EL-Helow Style For Office Furniture
  • مصر - الإسكندرية
  • يوليو 2010 إلى سبتمبر 2011

* Deal with the customers in a professional way with high level of customer service.

* Build a good and long professional relationship with the customers.

* Understand customer needs and satisfy them and providing alternative solutions.

* Convince the customer to trust in me and to buy the company’s product.

* Perform after sale service and make sure that customers are satisfied.

* Able to solve customers’ complain through good communicating with them.

it specialist في carrefour
  • مصر - الإسكندرية
  • فبراير 2010 إلى يونيو 2010

*Connecting all computers to the main network.

*Connecting cashier line and scales to global network.

*reporting daily reports to GENERAL MANAGER

*Maintain computers software and hardware.

الخلفية التعليمية

بكالوريوس, accounting
  • في faculty of commerce
  • مايو 2009

Specialties & Skills

Marketing
Negotiation
Sales Growth
Customer Service
Sales skills
customer service
presentation
communication skills
negotiation
Microsoft office

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

customer service (تدريب)
معهد التدريب:
I.T.I
تاريخ الدورة:
October 2008
المدة:
1000 ساعة
icdl (تدريب)
معهد التدريب:
synergy
تاريخ الدورة:
June 2007

الهوايات

  • many
     Playing kung-fu  I completed military training course.  I am the admin of a facebook’ page and it has more than 1,500,000 fans.  I write movies stories.  I am hungry to achieve success