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Ellen Mabida, Assistant Property Manager

Ellen Mabida

Assistant Property Manager·Nasser Lootah Real Estate LLC,

United Arab Emirates

Bachelor's degree, English Literature

Work experience

Total years of experience: 18 years, 10 months

Assistant Property Manager

March 2018 - October 2025

Nasser Lootah Real Estate LLC,

Dubai, United Arab Emirates

March 2018 - October 2025

• Spearheaded leasing operations for a diverse portfolio, enhancing tenant relationships to boost satisfaction and retention.
• Oversaw the complete leasing lifecycle, from initial inquiries and property viewings to documentation and tenant handover.
• Ensured compliance with Dubai regulations (RERA, DLD, Ejari) while administering lease agreements and renewals.
• Developed and executed annual leasing budgets to optimize portfolio performance.
• Utilized strong organizational skills to streamline processes, contributing to high occupancy rates.
• Leveraged market insights to enhance leasing strategies, driving overall portfolio success.

Company industry:
Real Estate
Job role:
Management

Leasing Executive

August 2013 - July 2017

Abdulla Al Rostamani Properties LLC,

Dubai, United Arab Emirates

August 2013 - July 2017

• Provided exceptional leasing and property management support for a diverse portfolio, enhancing tenant satisfaction and retention.
• Coordinated leasing activities, ensuring timely processing of applications and renewals to optimize occupancy rates.
• Managed multi-site residential, commercial retail, and industrial properties, streamlining operations for efficiency.
• Implemented effective communication strategies to address tenant inquiries and resolve issues promptly.
• Utilized property management software to track leasing metrics and maintain accurate records.
• Developed strong relationships with tenants, fostering a positive community atmosphere across various properties.
• Contributed to the overall success of the portfolio by supporting strategic planning and execution of leasing initiatives.

Company industry:
Real Estate
Job role:
Management

Office, Leasing & Sales Administrator

January 2007 - January 2013

Westar Properties td.,

Dubai, United Arab Emirates

January 2007 - January 2013

• Delivered comprehensive leasing, sales, and property management support for a residential villa community, enhancing tenant satisfaction and retention.
• Handled inquiries and client feedback efficiently, ensuring a seamless experience during viewings and inspections.
• Optimized marketing strategies to attract potential tenants, increasing visibility and engagement.
• Coordinated effectively with facilities teams, local authorities, and developers to streamline operations.
• Managed administrative tasks such as staff visa processing and hotel arrangements, contributing to overall office efficiency.
• Leveraged strong organizational skills to support smooth transitions and operations within the real estate sector.

Company industry:
Real Estate

Payroll & Benefits Administrator

January 2005 - January 2006

Prudential Customs Brokerage Services, Inc.,

Puerto Princesa, Philippines

January 2005 - January 2006

• Managed payroll processing and employee benefits administration, demonstrating strong attention to detail and accuracy.
• Ensured compliance with relevant labor laws and regulations, showcasing a thorough understanding of legal frameworks.
• Collaborated effectively with cross-functional teams, including operations, accounting, and HR, to streamline processes and enhance communication.
• Developed organizational skills by maintaining accurate records and validating manpower data, contributing to efficient operations.
• Adapted to fast-paced environments, demonstrating flexibility and a proactive approach to problem-solving.
• Leveraged analytical skills to ensure timely compensation for diverse employee categories, fostering a positive workplace culture.

Company industry:
Shipping

Education

Palawan State University

January 2005

January 2005

Bachelor's degree, English Literature

Philippines

Palawan National School

April 2000

April 2000

Diploma, General Secondary Education

Philippines

Skills

CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERNAL CONTROLS
Intermediate
INTERNAL CONTROLS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LEASE CONTRACTS
Intermediate
LEASE CONTRACTS
Intermediate
PROPERTY LEASING
Intermediate
PROPERTY LEASING
Intermediate
PROPERTY MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
TENANT RETENTION
Intermediate
TENANT RETENTION
Intermediate
YARDI PROPERTY MANAGEMENT SOFTWARE
Intermediate
YARDI PROPERTY MANAGEMENT SOFTWARE
Intermediate

Languages

English

Intermediate

Arabic

Beginner

Tagalog

Native Speaker

Spanish

Beginner

Training and Certifications

Certifications
Driving License
Web Design Short Courses Completion Certificate
Generative AI Mastermind Completion Certificate
Oqood Program Certificate
Ejari Program Certificate
Customer Service Excellence Program Completion Certificate
Brokerage Exam Completion Certificate

Hobbies and interests

Listening to educational podcasts - Public speaking, Language learning (Duolingo), Yoga

Completion of Yoga class. Others are still in progress.