IT Technical Support
Mokbel Al Khalaf SONS Co.LTD
Total des années d'expérience :5 years, 2 Mois
IT Technical Support:
-Install and maintain and upgrade operating systems including Windows 11, 10, & ChromeOS Flex & macOS.
-Performed regular maintenance tasks such as virus scans, and backups.
-Configure firewalls, routers & switches to optimize performance of the network. -Provide technical support for hardware and software issues, troubleshooting network connectivity problems.
-Installing and configuring computer systems, resolving system malfunctions. -Utilize remote desktop tools to provide assistance with basic troubleshooting techniques.
-Troubleshot issues on device-specific problems, network performance, and internet connectivity.
-Improve system performance by identifying problems and recommending changes.
-Diagnose network problems by running ping tests and traceroute to isolate the source of the issue.
-Work closely with security teams and other relevant stakeholders to enhance overall security measures.
-Configured firewalls, routers and switches to optimize performance of the network.
CCTV Operator:
-Proactively identify areas for improved surveillance coverage and suggest enhancements to the CCTV system.
-Identify and troubleshoot issues related to the CCTV system, including connectivity, camera angles, and recording quality.
-Work closely with security teams and other relevant stakeholders to enhance overall security measures.
-Provide training to security personnel on the effective use of CCTV systems.
-Ensure optimal functionality and performance of computer systems, providing users with seamless experiences.
Diligently inspect and document assets, ensuring accurate entry of essential details such as product condition, manufacturer name, model number, date of manufacture, and the assigned user's information for assets like computers, screens, or printers. Capture a comprehensive image of each asset and accurately determine its location based on the building plan.
Employ meticulous attention to detail to guarantee the precision of entered information. Utilize this data to seamlessly generate QR codes that uniquely identify each asset.
Implement efficient organizational processes by affixing generated QR code stickers onto assets, ensuring their placement corresponds accurately with the predetermined installation locations. Maintain a high level of accuracy and consistency throughout the data entry and inventory management processes.
operation specialist
