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Elmansour Soliman, Sales Supervisor

Elmansour Soliman

Sales Supervisor·STC

Saudi Arabia

Bachelor's degree, Physical Education and Sports

Work experience

Total years of experience: 14 years, 6 months

Sales Supervisor

June 2017 - Present

STC

Riyadh, Saudi Arabia

June 2017 - Present

•Launching incentive programs to generate and increase sales. Coordinating and supervising the day-to-day sales efforts of the team. Assisting Account Executives in the preparation of proposals and presentations. Training and coaching team members on selling techniques.
•Setting examples for other staff in areas of personal character, commitment, and work habits. Reducing shrinkage by managing loss prevention techniques. Leading, directing and motivating the sales team. Gaining a thorough understanding of every customer’s needs in order to offer them the best solution. Presiding over weekly staff meetings.
•Maintaining staff attendance and punctuality reports. Promptly handling customer complaints. Field training new sales representatives. Monitoring and responding to changing service level requirements. Maintaining accurate records of customer contracts. Recruiting sales representatives. Carrying out staff performance reviews.

Company industry:
Sales Outsourcing
Job role:
Sales

Sales Man

January 2016 - April 2017

STC

Riyadh, Saudi Arabia

January 2016 - April 2017

•Proven track record of exceeding monthly, quarterly or annual quotas. Excellent verbal and written communication skills. Quickly building ongoing customer relationships. Ability to meet deadlines, prioritize, multi-task, and cope well with frequent change.
•Superb telephone etiquette. Developing sales processes and procedures. Ability to build strong business relationships at the highest level. Closure of complex sales deals. Resilient when handling customer objections. Advanced selling and negotiation skills. Customer-focused and partnership centric.
•Ability to accurately read and comprehend instructions and information. Willingness to work non-traditional hours to get results. Showing a genuine interest in other people and a willingness to help them.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Sales

Sales Supervisor

April 2014 - October 2015

Vodafone Egypt

Ismailia, Egypt

April 2014 - October 2015

•Launching incentive programs to generate and increase sales. Coordinating and supervising the day-to-day sales efforts of the team. Assisting Account Executives in the preparation of proposals and presentations. Training and coaching team members on selling techniques.
•Setting examples for other staff in areas of personal character, commitment, and work habits. Reducing shrinkage by managing loss prevention techniques. Leading, directing and motivating the sales team. Gaining a thorough understanding of every customer’s needs in order to offer them the best solution. Presiding over weekly staff meetings.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Sales

Sales Manager

October 2011 - March 2014

H S companies for Import

Ismailia, Egypt

October 2011 - March 2014

•Responsible for growing the business by driving sales and identifying opportunities. Using a consultative sales approach to develop long-term customer relationships.
•Identifying, qualifying and selling to new prospects. Negotiating the terms of any sales agreements. Interpreting data to understand market trends. Managing multiple customer accounts simultaneously.
•Keeping in touch with market news, trends, standards, and techniques.

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Tanta University

May 2011

May 2011

Bachelor's degree, Physical Education and Sports

Egypt

GPA (percentage): 65%

GPA (percentage): 65%

Skills

Climate Change Adaptation
Expert
Climate Change Adaptation
Expert
Working Under Pressure
Expert
Working Under Pressure
Expert
Data Access
Expert
Data Access
Expert
Character Design
Expert
Character Design
Expert
Leading People
Expert
Leading People
Expert
Customer relationship management, Staff management.
Expert
Customer relationship management, Staff management.
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Excellent communication skills, both written and verbal
Expert
Excellent communication skills, both written and verbal
Expert
Climate Change Adaptation
Expert
Climate Change Adaptation
Expert
Working Under Pressure
Expert
Working Under Pressure
Expert
Data Access
Expert
Data Access
Expert
Character Design
Expert
Character Design
Expert
Leading People
Expert
Leading People
Expert

Languages

Arabic

Native Speaker

English

Beginner