Elpieross Laroga

“As a Senior Butler, I was responsible for overseeing the daily operations of the butler team and ensuring exceptional service for VIP and VVIP guests. I coordinated with housekeeping, culinary, maintenance, and security departments to ensure all guest requirements were met efficiently. I supervised and trained junior butlers, managed guest preferences and special requests, organized formal events and dining experiences, and maintained the highest standards of professionalism, discretion, and luxury service.

As a Dining Supervisor, I was responsible for overseeing daily dining operations, supervising service staff, and ensuring high standards of guest satisfaction. I coordinated table service, handled guest concerns and special requests, monitored staff performance, maintained cleanliness and service standards, and worked closely with the kitchen team to ensure smooth and efficient operations. I also assisted with staff training, scheduling, and ensuring compliance with company policies and hospitality standards.

As a Waiter, I was responsible for providing excellent customer service by welcoming guests, presenting menus, taking food and beverage orders, and serving meals efficiently and professionally. I ensured guest satisfaction by responding promptly to requests, addressing concerns, maintaining cleanliness of dining areas, and coordinating with the kitchen and bar teams to ensure accurate and timely service.

As a Waiter, I was responsible for providing excellent customer service by welcoming guests, presenting menus, taking food and beverage orders, and serving meals efficiently and professionally. I ensured guest satisfaction by responding promptly to requests, addressing concerns, maintaining cleanliness of dining areas, and coordinating with the kitchen and bar teams to ensure accurate and timely service.

As a Waiter, I was responsible for providing excellent customer service by welcoming guests, presenting menus, taking food and beverage orders, and serving meals efficiently and professionally. I ensured guest satisfaction by responding promptly to requests, addressing concerns, maintaining cleanliness of dining areas, and coordinating with the kitchen and bar teams to ensure accurate and timely service.