الريح الشيخ

As a Product Owner at Golden Scent, I collaborate with stakeholders to elicit and refine detailed requirements, aligning them with strategic business goals. I translate these requirements into actionable user stories, prioritize them in JIRA, and manage the product backlog to maximize team efficiency. Regularly meeting with the Scrum team, I ensure alignment on sprint goals, resolve blockers, and drive iterative development of high-quality features that enhance customer experience. Leveraging Agile and Scrum methodologies, I act as a bridge between stakeholders and cross-functional teams, delivering value through continuous improvement and a customer-centric approach.

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Project Coordinator
Project Coordinator
Oracle · Full-timeOracle · Full-time
Mar 2024 - Jul 2024 · 5 mosMar 2024 to Jul 2024 · 5 mos
Doha, Qatar · On-siteDoha, Qatar · On-site
As a Project Coordinator at Oracle Qatar, I collaborated with Scrum Leads to deliver high-quality services to customers, managing projects within a team of 70+ members. My responsibilities included overseeing project schedules, coordinating resources, and tracking progress to ensure timely delivery of milestones. I facilitated communication between stakeholders and cross-functional teams, resolving blockers and aligning efforts with project objectives. Leveraging Agile methodologies, I contributed to the seamless execution of projects, ensuring adherence to quality standards and enhancing customer satisfaction. Additionally, I prepared detailed status reports, monitored project performance, and supported efficient team collaboration across diverse functions.

• Pricing Strategies: Led end-to-end pricing models for digital services to optimize
proftability and competitiveness.
• Go-to-Market Execution: Designed and executed GTM strategies for multiple
product launches in Sudan and Egypt, achieving high customer adoption rates.
• Campaign Management: Planned and executed marketing campaigns,
integrating analytics to assess ROI and user acquisition success.
• API Integrations: Partnered with payment gateways and vendors across Sudan
and Egypt to deliver seamless solutions.
• Team Leadership: Led a 10-member team and oversaw hybrid software projects,
ensuring delivery milestones were met.
• Stakeholder Collaboration: Conducted market research, gathered feedback,
and prioritized user stories in JIRA to align product features with market needs.
• Product Performance Monitoring: Utilized KPIs to analyze user engagement
and product performance post-launch.

• B2B Product Strategy: Developed and managed a B2B product portfolio
targeting corporate clients, driving solutions to increase revenue growth.
• Pricing & Proftability: Implemented competitive pricing strategies tailored to
enterprise clients, achieving a 15% increase in proftability.

• Developed scalable software for data center infrastructure using Agile
methodologies.
• Built ITIL-aligned systems with Java, Python, PHP, and Laravel.
• Created real-time dashboards for monitoring metrics via system APIs.
• Led as Scrum Master, ensuring Agile best practices.
• Conducted testing, debugging, and performance optimization.
• Delivered customer-focused solutions and mentored junior engineers.

Responsible for all Business Support Systems (BSS) and Operation Support Systems (OSS).
* Lead a developer team for providing solutions and different data center units
* Develop, Deploy and Configured internal data center systems.
* Responsible for Choosing and adopting third party software for reselling or for our use.
* Troubleshooting and support data center customers their applications problems.
* Consulting in customers regarding applications hosting issues.
* Connecting all Technical, Commercial and Business development units through on dashboard collecting from all
available software.
* Built ITIL based process application to maintain services delivery of services\ request and change request with
their connection between responsible units.
* Applications Developed, Deployed or connected through API
o Data center Inventory Management - DCIM.
o IT service management - ITSM.
o Monitoring System (such as PRTG).
o ODOO for presales module.
o Capacity management.
o Commercial dashboard for sales tracking, products, bundles, Actual vs Forecast reports.
o File Sharing application between units with content privacy.
* Responsible for Install and configure double take replication solutions in customer servers.

Teaching Programming Languages and software related topics and many Colleges and institutes
• City and Gulids Software Engineer, Visual Basic .net.
• Royal College Software Engineer, Web Technologies.
• Sudacad Institute ASP.net, C#, Visual Basic, Web Design & Development, PHP & MySQL, JavaScript
• Alqima Institue Web Design
• Byader Oxford Webmaster using PHP & MySQL.
• Hyderabad Academy Webmaster using PHP & MySQL.
• Sanhory For Technologies PHP& MySQL, Web Design, PHP Frameworks, Laravel Framework.
• MTN Laravel - PHP Framework
• Dal Group Database concept & SQL
• Kadugli Technical University Web Design.
• Ahfad University for Women Advance PHP & Framework
• Many papers in many events, Presenter, Speaker.

Analyzing Customer needs and provide desktop and web software.
• Provide Hosting solutions for companies and reseller from other vendors
• Solve and close hosting related tickets ( Web hosting, VPS’s) control panels (Cpanel, Plesk, Virtulizor.etc).
• Develop and lead team of develpers using different technologies (mostly: C#, VB, PHP).
• Deploy, Configure and Customize different CMS (Wordpress, Joomla, Drupal, Vbultin, Opencart,
Magento).
• Social Marketing and marketing campagna plans for customers (Include: offers, Prizes…etc).
• Lead different team members in different projects.
• Business Development.

Responsible for all technical schools and colleges database.
• Responsible of Council website, development and administration
• Head of Internet unit of IT section to maintain all related issues.
• Documentation