Customer Care executive
Wipro-Multinational India ( Mumbai )
مجموع سنوات الخبرة :9 years, 9 أشهر
Attending Incoming Calls and solving customer queries
And making notes of complaints and forwarding to technical department.
Provide excellent standards of selling & customer service.
Understanding and demonstrating customer care and high levels of customer service.
Provide Handle incoming sales calls as well as make outgoing sales call.
Maintain quality service always.
Confidently making and closing calls.
Explaining product details by making calls to customers.
• Provide Handle incoming sales calls as well as make outgoing sales call
• Confidently making and closing sales
• Maintaining and providing comprehensive product information to customers.
• Ensure to sells best product as per customer’s requirement.
Arranging material on display, counting of Counter stock on daily basis, handle petty cash, Bill making.
provide excellent standards of selling & customer service.
Trying to showing the latest fashion trend to attract customer
handling customer demand and requirement about clothing
also if necessary suggesting dress code to customer
informing customer about malls offer and at the same time keeping owner benefits in minds
Eg. 1) not giving much discount
2) trying to attract customer on dead stock as offer instead of new arrival
I had completed my graduation from MS College with Mumbai University with Grade 59, My subject in graduation was Finance and Marketing. i had chosen marketing subject because of my interest in learning business activities.