Emad Ahmed, Sales supervisor

Emad Ahmed

Sales supervisor

Al-Yasra Food co

Location
Kuwait - Hawali
Education
Bachelor's degree, French language and literature
Experience
15 years, 10 Months

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Work Experience

Total years of experience :15 years, 10 Months

Sales supervisor at Al-Yasra Food co
  • Kuwait - Al Kuwait
  • My current job since October 2013

Al-Yasra, my broad scope of responsibilities included:

Manage, coach, counsel, and train Sales Team.

2. Assist with Sales Team questions, concerns and product/service questions

3. Motivate Sales Team to ensure daily/monthly/overall sales targets are achieved

4. Deliver positive feedback and relevant recognition to Sales Team

5. Evaluate on-the-job performance

6. Ensure all employees adhere to company policies

7. Communicate all employee relations issues, concerns, and incidents to Management

8. Assist management in staff discipline when required

9. Organize and distribute staff schedules

10. Ensure Sales Team provides best in class customer service at all times

11. Ensure standards for quality, customer service and health and safety are met

12. Record sales figures for data analysis and forward planning

13. Assist Management in creating reports showing Sales %, install %, adherence, and attendance etc.

14. Assist Management in generating sales opportunities by identifying appropriate business targets

15. Assist Management in revising and implementing the sales strategies plans

16. Identify current and future trends that appeal to consumers

17. Maintain inventory and ensure items are in stock

18. Keep up with fluctuating supply and demand

19. Maintain regular contact with Sales Team

20. Visit POS locations on a regular basis

21. Apply ‘Passion for Customers’ value at all times

Sales Account manager at SONY (Supplying Stores Company)
  • Kuwait
  • September 2009 to October 2013

Sony is one of the leading manufacturers of Electronics, Video, Communications, and Gaming & IT products for the consumer & Professional markets. Supplying stores Company acquired the Exclusive distribution of SONY products to The State of Kuwait)

As a

Customer Service Representative at Agility Logistics
  • United Arab Emirates
  • July 2008 to September 2009

Agility is a publicly traded logistics company headquartered in Kuwait, with more than 550 offices in 100 countries. It offers logistics, storage, and infrastructure services to commercial businesses, government organizations, international institutions, and relief agencies worldwide. The company specializes in emerging markets and "challenging environments."

As a 3thPL-

Education

Bachelor's degree, French language and literature
  • at Assiut University
  • January 2005

Specialties & Skills

Team Supervision
Sales Management
Wholesale Sales
Logistics
ACTIVITY BASED COSTING
BILLING SYSTEMS
COACHING
CUSTOMER SERVICE
DATA ANALYSIS
EMPLOYEE RELATIONS
TÉCNICAS DE SUPERVISIÓN

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Business soft skills by Thomson (Certificate)
Date Attended:
August 2007
Valid Until:
July 2008

Hobbies

  • Reading and Football