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عماد السعدي, Learning And Development Manager

عماد السعدي

Learning And Development Manager·Arab Bank

الأردن

دبلوم, Learining and development CIPD LV 5

الخبرة العملية

مجموع سنوات الخبرة: 21 سنوات, 4 أشهر

Learning And Development Manager

أكتوبر 2022 - يناير 2023

Arab Bank

عمان، الأردن

أكتوبر 2022 - يناير 2023

As an Arabic Learning and Development Manager at Arab Bank, I assessed training needs and skill requirements across all business areas, collaborating closely with Business HR/Area HR to tailor training programs. I prepared the Unified Annual Training Plan/Budget for Business (HO and Areas), monitoring and reporting variances against it.

I oversaw day-to-day training operations, ensuring alignment with set plans and objectives. I conducted comprehensive training needs analyses and recommended tailored solutions to bridge identified gaps, developing competency-based training matrices and curriculum.

I curated training modules and maintained an up-to-date training library and database. Collaborating with Training Control & Support, I ensured efficient coordination of training activities and participated in program delivery to ensure quality.

I identified and nurtured internal trainers, designed technical and non-technical training programs, and provided progress reports on training activities. I also provided continuous guidance and support to subordinates in line with established policies.

مجال الشركة:
البنوك
الدور الوظيفي:
التدريب والتطوير

Learning And Development Manager

نوفمبر 2020 - مارس 2022

Hikma Pharmaceuticals - Jordan

عمان، الأردن

نوفمبر 2020 - مارس 2022

• Overseeing the Annual Global Training Needs Analysis activity using
both structured and informal methods to capture requirements across the
organization
• Participate in drawing up a comprehensive Global L&D Plan based on the
developmental needs and methods
• Overseeing and facilitating the implementation of the Global L&D Annual
Calendar of learning solutions to ensure smooth execution with effective
outcomes; providing thought leadership around program design and
delivery
• Developing and refining L&D processes and policies as relevant and
cascade them to the L&D organization globally while ensuring
consistency of their application
• Working closely with the Learning Technologies team on LMS”SAP”
improvement and embedment planning across all Hikma sites globally
• Managing the continuous review and operationalizing of the New
Employee Orientation programme to enable easy settling-in and acculturalization of Hikma new joiners.
• Supporting the Global L&D budget review and management process
• Tracking L&D related data and generating regular reports and learning
dashboards
• Managing L&D projects and workstream master plans
• Coaching and training L&D professionals as relevant on various
processes, skills or tools
• Oversee the design of leadership, behavioral and soft skills courses in
collaboration with other L&D professionals
• Adopting into Hikma the latest in industry learning & development trends,
developments, and best practices

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
الموارد البشرية والتوظيف

Learning And Development Manager

أغسطس 2019 - ديسمبر 2020

Movenpick Resort & spa Deadsea

عمان، الأردن

أغسطس 2019 - ديسمبر 2020

Creating training programmes that are aligned with the organisation’s objectives and having a strong understanding of what these are
Acting as the go to within the business for anyone with questions or queries regarding training and development plans
Working closely with various leaders across the organisation and having a full understanding of their units and training requirements
Embracing different styles of training techniques, including e-learning, tutorial sessions or coaching
Having an awareness of the allocated budget and an ability to find solutions in order to implement the required training
Building relationships with 3rd party training providers
Managing the development of the HR team from a training perspective
Designing staple curriculums for all employees (i.e. values)

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Training Assistants Manager

نوفمبر 2015 - نوفمبر 2019

STC/CCC

الرياض، المملكة العربية السعودية

نوفمبر 2015 - نوفمبر 2019

• Design curriculum i.e. defining various module objectives (module architecture), designing the
content as per defined objectives & timelines, defining various methodologies for channel partners in
content creation & ensure that the content addresses the targeted competency gaps which exist
• Manage various projects with effective planning and roll out of activities & develop a strong follow
up mechanism.
• Co-ordinate with delivery team across Saudi Arabia to standardize the delivery across the centers and ensure effective implementation of Training programs at various centers.
• Evaluate training, trainee & content by designing valid, reliable and practical evaluation methods and
tools & ensure 100% compliance across all Training programs at all the centers.
• Manage the e-learning portal & LMS by coordinating with IT for IT readiness & infrastructure
readiness.
• Effective management of content on the LMS & maximize enrollment of participants
• Ensure overall maintenance of MIS & reports for all L&D activities across centers.
• Ensure development of team with total of 25 Trainer by organizing TTT‟s and design, implement &
support interventions that build team‟s capacity to think, make decisions and take action
systemically.
• Average of audience been graduated around 1500

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Training manager

أبريل 2015 - نوفمبر 2015

Seha

الدوحة، قطر

أبريل 2015 - نوفمبر 2015

implement training programs
Produce training materials, manuals or documentation
Use audiovisual aids, computers, and teaching applications
Manage a training budget
Organize fiscal reports and analysis
Prepare feedback or reports on training groups, targets and accomplishments
Coordinate with departmental managers
Customize department training strategies or modules

مجال الشركة:
التأمين
الدور الوظيفي:
التدريب والتطوير

Training officer

سبتمبر 2014 - أبريل 2015

flydubai

دبي، الإمارات العربية المتحدة

سبتمبر 2014 - أبريل 2015

*identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments;

*designing and developing training and development programmes based on both the organisation's and the individual's needs;

*considering the costs of planned programmes and keeping within budgets as assessing the return on investment of any training or development programmed is becoming increasingly important;

*working in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level;
developing effective induction programmes;

*conducting appraisals;
*devising individual learning plans;
*producing training materials for in-house courses;
*managing the delivery of training and development programmes and, in a more senior role, devising a training strategy for the organisation;

*monitoring and reviewing the progress of trainees through questionnaires and discussions with managers;

*ensuring that statutory training requirements are met;

*evaluating training and development programmes;
amending and revising programmes as necessary, in order to adapt to the changes that occur in the work environment;

*helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups;

*keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;

*increasingly, having an understanding of e-learning techniques.

مجال الشركة:
شركات الطيران
الدور الوظيفي:
التدريب والتطوير

Training and development specialist

فبراير 2012 - سبتمبر 2014

Inter globe BPO

دبي، الإمارات العربية المتحدة

فبراير 2012 - سبتمبر 2014

*identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments;
*designing and developing training and development plan based on both the organization’s and the individual's needs;
*working in a team to produce programs that are satisfactory to all relevant parties in an organization, such as line managers, accountants and senior managers at board level;
developing effective induction plans;
*conducting appraisals;
*devising individual learning plans;
*producing training materials for all accounts;
*managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the organization;
*monitoring and reviewing the progress of trainees through questionnaires and discussions with managers;
*ensuring that statutory training requirements are met;
*evaluating training and development;
*helping managers and trainers solve specific training problems, either on a one-to-one basis or in groups;
*keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;
*increasingly, having an understanding of e-learning techniques

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
التدريب والتطوير

Training And Development Senior Officer

مارس 2009 - فبراير 2012

Extensya

عمان، الأردن

مارس 2009 - فبراير 2012

*identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments;
*designing and developing training and development plan based on both the organization’s and the individual's needs;
*working in a team to produce programs that are satisfactory to all relevant parties in an organization, such as line managers, accountants and senior managers at board level;
developing effective induction plans;
*conducting appraisals;
*devising individual learning plans;
*producing training materials for all accounts;
*managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the organization;
*monitoring and reviewing the progress of trainees through questionnaires and discussions with managers;
*ensuring that statutory training requirements are met;
*evaluating training and development;
*helping managers and trainers solve specific training problems, either on a one-to-one basis or in groups;
*keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;
*increasingly, having an understanding of e-learning techniques

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
التدريب والتطوير

marketing manager

أكتوبر 2008 - مارس 2009

kiddyzee

عمان، الأردن

أكتوبر 2008 - مارس 2009

increase the profit the company
make company name popular
new ideas to work
make sure every thing gos well
respond for corporate side and VIP customer

مجال الشركة:
الترفيه
الدور الوظيفي:
التسويق والعلاقات العامة

VAS officer

يونيو 2008 - سبتمبر 2008

UMNIAH GSM company

عمان، الأردن

يونيو 2008 - سبتمبر 2008

value added services officer and project manger handling all the promotion and fallow the old one

مجال الشركة:
التسويق
الدور الوظيفي:
التسويق والعلاقات العامة

customer care representative

يوليو 2005 - يوليو 2008

UMNIAH GSM company

الأردن

يوليو 2005 - يوليو 2008

in bond and out bound training Courses and a leader

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Supervisor

يونيو 2004 - يوليو 2005

kidyzee

عمان، الأردن

يونيو 2004 - يوليو 2005

leading the team coordinator for private accusations and events fore VIP customers in jordan

مجال الشركة:
الترفيه
الدور الوظيفي:
التسويق والعلاقات العامة

customer care

يوليو 2000 - أغسطس 2003

macdonald's

عمان، الأردن

يوليو 2000 - أغسطس 2003

i was customer care and party organizer

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

CIPD

فبراير 2020

فبراير 2020

دبلوم، Learining and development CIPD LV 5

المملكة المتحدة

CIPD LV5 certification for learining and development manager and director level

petra University

سبتمبر 2007

سبتمبر 2007

بكالوريوس، management information system

الأردن

Skills

Trainers
Expert
Trainers
Expert
Soft Skills
Expert
Soft Skills
Expert
Aviation Operations
Expert
Aviation Operations
Expert
Telecom Sales
Expert
Telecom Sales
Expert
Technical Support
Expert
Technical Support
Expert
any application use
Expert
any application use
Expert
any application use
Expert
any application use
Expert
Microsoft windows and office
Expert
Microsoft windows and office
Expert
costumer care & training Courses
Expert
costumer care & training Courses
Expert
planing and development
Expert
planing and development
Expert
elarining
Expert
elarining
Expert
Learning Strategies
Expert
Learning Strategies
Expert
Soft Skills
Expert
Soft Skills
Expert
Learning Management
Expert
Learning Management
Expert
Learning Solutions
Expert
Learning Solutions
Expert
People Management
Expert
People Management
Expert
Training Planning
Expert
Training Planning
Expert
Trainers
Expert
Trainers
Expert
Aviation Operations
Expert
Aviation Operations
Expert
Telecom Sales
Expert
Telecom Sales
Expert
Technical Support
Expert
Technical Support
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس