Human Resources Manager
First Takaful Insurance Co.
Total years of experience :17 years, 5 Months
• PROCAPITA is a subsidiary of IFA Group - Kuwait solely responsible for all HR Services to the group, as well as small and medium businesses‐SANAD.
• Senior Consultant to MENA region including Kuwait, Jordan, Lebanon and UAE in all related HR services.
• Provide legal advisory service relating to employee relations, including but not limited to job contracts/offers, advisory agreements, employee disputes, employee disciplinary issues, EOS and indemnity calculations.
• Responsible for recruitment‐overseas and internal.
• Budgeting forecast for recruitment, personnel cost, revenue per head count, and employee provisions.
• Oversee the performance management process‐appraisals, merit increments, promotions, etc;
• Set up and implement the MenaHRMS for company clients in line with their business parameters, policies and procedures, in addition to providing technical support on MenaHRMS.
• In‐charge of monthly payroll for the group and company clients.
• Work closely with clients on day to day HR transactions and conduct training when needed.
• Coordinate with the Governmental Relations Department on all government affairs related matters.
Recruitment and selection
•Analyze, plan, manage recruitment programs and the hiring process to ensure that HR service provided meets the needs of company’s business. (Kuwait & UAE)
Compensation and Benefit:
•Ensure compensation and benefits are in line with Company policies and updated Government Regulations.
Performance appraisal
•Coordinate with HR in Head Office to conduct annual employee performance appraisal.
Training & Development :
•Assess training needs to apply and monitor training programs
•Develop and implement HR strategies and initiatives aligned with the overall business strategy
Administrations:
• Follow procedures related to Expatriates working of company: visa, passport, work permits, medical expenses, …
•Government Relations (MOSAL, MOI, PIFSS, and MGRP)
Payroll Operations:
•Payroll processes calculations, formulas, and procedures (Kuwait & UAE)
Other assignments:
•Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Understand the labor law. (Kuwait & UAE)
•Maintain, update and expand the company policies.
•Monitor staff performance and attendance activities.
•Review of all subsidiaries (UAE & Kuwait).
• Maintain an updated roster of participant placements and potential job opportunities.
• Responsible for effective and fast recruitment processes both internally and externally.
• Research and recommend new sources for active and passive candidate recruiting.
• Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.
• Review applicants to evaluate if they meet the position requirements.
• Maintain all pertinent applicant and interview data in the Human Resources Information System (HRIS).
• Assist in interviewing and selecting employees onsite.
• Execute prescreening and/or final phone/face to face interviews for junior & mid level posts & supports all parties in concern with SCs & assessment
• Proactive coordination with departments for interviews
• Assist in writing and forwarding rejection letters.
• preparing and sending offer packages.
• follow-up with candidates till joining.
• Support HRMs with weekly update on recruitment progress .
• Report weekly and when required to recruitment & staffing regional management for progress update and further instructions .
• Make all kinds of Certificates (Salary, continuance, Experience).
• Do travel and hotel reservations.
1. Recruitment and selection
• Analyze, plan, manage recruitment programs and the hiring process to ensure that HR service provided meets the needs of company’s business.
2. Compensation and Benefit:
• Ensure compensation and benefits are in line with Company policies and updated Government Regulations.
3. Performance appraisal
• Coordinate with HR in Head Office to conduct annual employee performance appraisal.
4. Administrations:
• Follow procedures related to Expatriates working of company: visa, passport, work permits, medical expenses, …
5. Payroll:
• Execute the payroll process in coordination with the Finance Department.
6. Other assignments:
• Understand the local employment laws.
• Maintain, update and expand the company policies,
• Monitor staff performance and attendance activities
Performs general and systematic clerical works including filing, scheduling appointments, interviews and meetings for incoming and exiting employees
•Data entry of new staff on a program of the Oracle
•Maintains and coordinates recruitment calendar of activities such as careers fair, part-time student program, etc.
•Assists employees with enquiries and responds to complaints and requests of information where appropriate
•Prepares /. Extracts Employment Contracts, Offer Letters, etc using the HRIS
•Do interviews with applicants
Ensures accuracy, correctness and maintenance of all the data recorded
•Sets-up and prepares reports, letters, mailing labels, filing labels and other text materials
•Keeps track of received data and source documents ensuring to update new materials in file records and/or creates new record if necessary
•Prepares and sorts source documents and identifies and interprets data to be encoded
•Coordinates with the original data source to resolve questions, discrepancies or missing data and makes necessary corrections