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emad hamdy ahmed

Area Manager

Shawermatac

Location:
Saudi Arabia - Mecca
Education:
Bachelor's degree, Commerce
Experience:
21 years, 4 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  21 Years, 4 Months   

May 2017 To Present

Area Manager

at Shawermatac
Location : Saudi Arabia - Mecca
The operation manager is responsible for managing all the branches and activities of the company and preparing and training all the workers.

Responsible for all the branch managers of the restaurant and its management and prepare monthly and weekly reportsPrepare short develop plan for (6 months) long term (more than year) show the goals of section and its look for and the work steps.Monitoring and analysis the deviation of putting plans and the reasons and the way of treatment and design the description book which do by the workers as per rules and it should be guidance.

Control of the media means of the company's activities and restaurants

Quality control and product health techniques.Supervision of branch managers and periodic meetings to guide the desired plan of actionResponsible for implementation of regulations and policy.Follow up of training the labor and training time and analysis the training resultsResponsible for follow up any efficiency breakdown and follow up the maintenance models and work to prepare all breakdowns.Responsible of monitoring the cost, quality, customer satisfaction, serve fast, working for profit and monitoring the local competitive and the work of operation of them and make the compare.Responsible of incomes shortage for not existing the operational material.Specifying quality requirements of raw materials with suppliers
December 2013 To June 2016

Restaurant Manager

at AppleBee's
Location : Egypt - Cairo
Responsibilities: As a restaurant manager you’ll need to: •Take responsibility for the business performance of the restaurant; •Analyse and plan restaurant sales levels and profitability; •organise marketing activities, such as promotional events and discount schemes; •prepare reports at the end of the shift/week, including staff control, food control and sales; •create and execute plans for department sales, profit and staff development; •set budgets or agree them with senior management; •plan and coordinate menus; •coordinate the operation of the restaurant during scheduled shifts; •recruit, train, manage and motivate staff; •respond to customer queries and complaints; •meet and greet customers, organise table reservations and offer advice about menu and wine choices; •maintain high standards of quality control, hygiene, and health and safety; •check stock levels, order supplies and prepare cash drawers and petty cash Skills: You will need to have: excellent interpersonal skills for diplomatically handling staff and customers; strong written and oral English communication skills for managing business admin and personnel matters; the ability to cope under pressure since restaurant management can be challenging; good business awareness for achieving successful performance; team working skills to be able to lead a team and be a part of it; strong planning and organisational skills to run a streamlined operation; the ability to work independently and confidently to make your own decisions; problem-solving ability to resolve issues as they arise. Working hours Many restaurant managers work late evenings and weekends. Shift work and working on public holidays is also common. Overtime may be essential in some positions and it is important to be willing to work until the job is completed, whatever time that may be
January 2012 To November 2013

front Manager

at AppleBee's
Location : Qatar - Doha
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters
At The end I hope Join Your Team, i Waiting for your interview soon
Thanks&regards
Emad Hamdy
June 2009 To December 2012

Restaurant Manager

at Dairy Queen
Location : Egypt - Cairo
January 2009 To February 2011

Captain

at Sonesta Star Gods
Location : Egypt - Luxor
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws
At The end I hope Join Your Team, i Waiting for your interview soon
Thanks&regards
Emad Hamdy
January 2007 To January 2009

Assistant Restaurant Manager

at Sonesta Hotel
Location : Egypt
Sonesta Hotel Cairo From 2007 To 2009 Captain
January 2006 To August 2007

Restaurant Manager

at Max & Aida hotel
Location : Egypt - Sharm el Sheikh
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws
At The end I hope Join Your Team, i Waiting for your interview soon
Thanks&regards
Emad Hamdy
January 2002 To January 2006

Assistant Restaurant

at Aida Hotel
Aida Hotel North Cost From 2002 To 2006 Assistant Restaurant manager

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
January 2009

Bachelor's degree, Commerce

at Zaqaziq University
Location : Egypt
Grade: 73 out of 100

Specialties & Skills

FOOD SAFETY

RESTAURANT MANAGER

Computer skills

coaching skills

TRAINING

FAST ESP

Languages

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English

Expert

Training and Certifications

Persuading&Sales Diploma ( Training )

(CTCHD)Canadian Training Ccenter Of Human Development
July 2008 (12 hours)

Persuading&Sales Diploma ( Certificate )

Issued in: July 2008

Managment ( Certificate )

Issued in: April 2013

Food Coordinator ( Certificate )

Issued in: April 2013

Hobbies and Interests

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sports

Reading

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