Emad Khalil

 Lead a team of 12 members of Relationship officer / Senior relationship officer & Assistant relationship manager and evaluate their performance on weekly and monthly Basis.
 Achieving team target of New fresh Wakala Investment Deposit (FIX Deposit) and cross selling our Corporate Finance.
 Managing and Retaining a portfolio of 3.4B Labor, Establishment and Financial Guarantees.
 Supporting the product team for making a new policy and procedures for our existing portfolio.
 Successful launching of new innovative products keeping in mind the market trends to benefit both bank and clients.
 Using gained expert knowledge of business, finance, banking, credit and risk management to identify, recommend and promote products and solutions that best serve the client while still working within risk parameters that protects the company.
 Supporting my team with visiting and meeting our existing clients to understand their businesses, analyzing their profile to give them our Corporate Offers.

 Building collaborative relationships to provide the best in client advice, seamless experience and service for existing customers and developing the business to introduce banks products to new customers.
 Managing credit opportunities within assigned portfolio.
 Utilizing previously built extensive referral networks and centers of influence to identify and pursue potential new clients, looking for ways to cultivate a long-term relationship.
 Using gained expert knowledge of business, finance, banking, credit and risk management to identify, recommend and promote products and solutions that best serve the client while still working within risk parameters that protects the bank.
 Building relationships by calling on existing clients to truly understand their businesses, analyzing their profile and as a trusted advisor tailoring a customized portfolio for the benefit of customer and the bank.
 Documenting details using provided CRM tool for future reference.
 Protecting the firm by following sound risk management protocols and adhering to regulatory requirements.
 Create and support client retention strategies for existing customer base and for new customers.
 Preparing end to end documentation (creation of proposal of client to CAD, fulfilling all formalities of the bank, account opening forms etc.).
 Direct supervision and guidance to relationship officer/senior relationship officer & assistant relationship manager.

 Administer arranging newcomers’ documents as per bank’s procedures
 Supervise a team of 8 members and evaluate their performance on daily basis
 Resolve any escalations or complaints
 Trained new joiners on the bank’s various services and sales skills
 Interact and communicate with other departments and follow up
 Attract and target large companies, code new companies and add them to the bank’s network

 Recommend courses and seminars for team members to enhance their skills to attract customers
 Interview and select senior and junior staff for different sales positions
 Administer arranging newcomers’ documents as per bank’s procedures
 Present deals and special offers to large size companies
 Supervise a team of 15 members and evaluate their performance on daily basis
 Resolve any escalations or complaints
 Train new joiners upon request
 Interact and communicate with other departments and follow up
 Attract and target large companies, code new companies and add them to the bank’s network

 Involved in several Human Resources activities
 Administered opening bank accounts to all employees and handle their issues if any
 Arranged employees’ medical care coverage
 Managed gift stocks and conducted weekly inventories
 Entered all employee’s data on oracle applications and handled monthly salaries

 Responsible for achieving a monthly target in credit cards selling
 Responsible for introducing & training new joiners on company’s products