Regional Business Development Manager
AlFuttaim Motors
Total years of experience :23 years, 5 Months
This position is accountable for ensuring delivering of the commercial goals and performance markets across corporate segment. Key outputs: Profit achievement/ improvement plans, Marketing & Brand Plan, Growth strategy Plans, People Resource planning, Optimum Route-to-Market execution plans, Financial planning, Forecast and Demand planning.
Liaise with the Major Corporate & Government Fleet accounts to provide sales and after sales support leading to increased sales (units, parts and workshop hours) plus revenue, and increased customer satisfaction & retention.
Manage and co-ordinate the activities of key account managers & corporate team to ensure:
Effective handing of all sales activities, optimal allocation of effort by sales staff to support achievement of goals in a timely manner.
Describe and assess sales potential and forecast, develop operating expenses and capital budget, agree plans and budget with the management team and ensure maximum commitment and motivation within the team.
Provide guidance and training to sales people and implement the Total Cost of Ownership concept.
Handling the service advisors and the workshop team to achieve aftersales revenue in both labor hours, parts & accessories, create high performance and engaged teams & drive talent management. Identify and implement training and development interventions for employees. Achieving customer retention highest score, Co-ordinate CSI improvement action lists and activities.
SAP super user and SAP trainer for AFM aftersales team.