Senior Systems Engineer
HRC
Total years of experience :16 years, 9 Months
Managing and monitoring server policies and roles to match cyber security standards.
Ensure system and network availability to ensure the stability of software managed by
development teams.
Coordinate issues between the development team and support team to trace and fix issues
that require higher privilege permissions related to systems or networks.
Monitoring systems are used to verify the stability and availability of network devices and
applications.
Infrastructure Management: Expertise in managing and maintaining the infrastructure of
enterprise-level systems, including servers, networks, storage, and virtualization platforms.
Expertise in managing and maintaining the infrastructure of enterprise-level systems,
including servers, networks, storage, and virtualization platforms.
Excellent communication skills to effectively convey technical information and solutions to
both technical and non-technical stakeholders.
Experience in leading and managing system engineering projects, including planning,
resource allocation, and coordination with cross-functional teams.
Performing the operational establishment and preventive maintenance of backups and
recovery procedures and enforcing security and integrity controls.
Troubleshooting and providing service support in diagnosing, resolving, and repairing
server-related hardware and software malfunctions, encompassing workstations and
communication infrastructure.
Preparing and maintaining documentation, policies, instructions, and recording and detailing
operational procedures and system logs.
Virtualization and Cloud Technologies: Familiarity with virtualization technologies like
VMware or Hyper-V, including the setup and management of virtual machines and virtual
networks. Knowledge of cloud computing platforms (e.g., AWS, Azure, GCP) and
experience with deploying and managing resources in the cloud.
Scoping and Planning: Review project requirements, objectives, and scope. Understand the
target systems, networks, or applications that need to be tested. Collaborate with the team
to define the testing approach, methodologies, and tools to be used.
Conducted penetration testing and vulnerability assessments for clients in various
industries.
Identified and reported on an average of 20-25 vulnerabilities per project, with a 90%
success rate in gaining access to systems and networks.
Collaborated with clients and project managers to develop testing plans.
Manage regular vulnerability assessments to identify and mitigate security threats.
Maintain and monitor firewalls, intrusion detection systems, and other security infrastructure
to ensure the integrity and availability of the network.
Collaborate with cross-functional teams to design and implement security policies and
procedures that align with industry best practices.
Patching security vulnerabilities and performing driver and functionality updates on 50
servers (Windows & Linux) and workstations company-wide.
Managed a complex IT infrastructure consisting of over 50 servers and 700 workstations.
Performs daily & weekly backup from server's OS and the Critical Data.
Streamlined IT operations by automating routine tasks using PowerShell.
Managed to move up to 40% of users to use Linux rather than windows.
Deployed Kaspersky Security Center to provide suitable security defenses for endpoints.
Ensure availability and stability of VPN Site to Site between HQ and branches.
Installed, configured, and troubleshooted a variety of software applications and systems.
Conducted regular security assessments and implemented security controls to protect
against cyber threats.
Provided technical support to end-users and resolved IT issues in a timely and efficient
manner.
Configured several tools and protocols, including FTP, SFTP, FTPS, SSH, SCP, TLS, IPsec,
SMTP, POP3, IMAP, HTTP(S), Kerberos, NTP, DHCP, DNS, and RDP.
Initiated Provided technical support to end-users via phone and email.
Troubleshot hardware and software issues on desktops, laptops, and mobile devices.
Installed and configured software applications and operating systems.
Maintained accurate inventory records of hardware and software assets.
Followed up with companies and customers to ensure issues are solved clearly.
Identified issues by solving client’s common problems remotely or in location if required.
