ايمان العنزي

responsibilities as an administrative assistant or a secretary included the following :

Supporting departmental employees and executives with administrative and clerical tasks.
Managing the diaries of senior staff; organise and schedule appointments and send reminders regarding upcoming meetings.
Planning and scheduling presentations, office-related events, and travel arrangements.
Answering phones in a professional manner and directing calls to the appropriate person (or take detailed messages).
Greeting clients and office guests and directing to the appropriate location.
Helping prepare presentation materials, typing correspondence and preparing outgoing mail and packages for managers and above.
Monitoring and maintaining office equipment and supplies; request repair or restocking when necessary.
Updating and maintaining office policies and procedures.
Ensuring the office is kept clean and organised at all times.
Recording and distributing detailed minutes of departmental meetings.
Preparing, reconciling and submitting expense reports.
Act as the point of contact for internal and external clients.
Liaising with other executive and senior administrative assistants to handle requests and queries from senior managers.
Answers emails with an appropriate greeting, salutation, signature, or standard closing

-Greet and welcome guests and clients in a professional and friendly manner.

-Answer, screen, and forward incoming phone calls.

-Manage the front desk area, keeping it tidy and presentable.

-Receive, sort, and distribute daily mail and deliveries.

-Schedule appointments and maintain meeting calendars.

-Maintain visitor logs and issue visitor badges.

-Provide basic and accurate information in-person and via phone/email.

-Assist in administrative tasks such as data entry, filing, and document preparation.

-Coordinate with other departments as needed.

-Handle inquiries and resolve complaints with professionalism.