eman elebrashy, Programme Coordinator

eman elebrashy

Programme Coordinator

Edupedia

Location
Egypt - Cairo
Education
Bachelor's degree, Economics
Experience
2 years, 9 Months

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Work Experience

Total years of experience :2 years, 9 Months

Programme Coordinator at Edupedia
  • Egypt - Cairo
  • September 2013 to April 2014

o Plans, organizes and implements a comprehensive training plan/schedule
o Training program budget and financial issues
o Preparing training courses invitation details and market them effectively
o Administers training accounts, including issuance of invoices, financial collection follow-up.
o Establishes and maintain effective working relationships by working cooperatively with others.
o Coordinate all logistics of training courses.

International Account Advisor at Raya Contact Center
  • Egypt - Cairo
  • July 2011 to February 2013

*Responding to customers complaints and inquiries.
*Main target customer satisfaction
*Special Assignments: Supported the recruitment team for filtering CV’S and conducting phone screening for meeting mass hiring agents.

Editor at Maadi News
  • Egypt - Cairo
  • February 2011 to September 2011

• February 2011 - September 2011, Maadi News, Editor,
Responsible for covering all types of news and press reports
related to Maadi citizens.

*Achievements: 1. Press Coverage: o 25 January Revolution victims.
o Maadi club board members elections.
2. Reportage: o Expats perception for the Egyptian Revolution.

Education

Bachelor's degree, Economics
  • at Modern Academy in Maadi
  • July 2010

Specialties & Skills

Punctuality
adminstrative
Editing
Communication Skills
Microsoft Office &Powerpoint
Illustrator
Communication
EXCELLENT TYPING
MICROSOFT OFFICE
TELESALES

Languages

English
Expert
French
Intermediate
German
Beginner

Memberships

"Rotaract Saryat ELMaadi"
  • Member/Social media
  • September 2013
Maadi Club
  • Sport
  • September 1990

Training and Certifications

Creative Writing (Training)
Training Institute:
Diwan- DR.Linda
Date Attended:
April 2013
Duration:
16 hours
• Customer Service, Telesales and Communication Skills (Training)
Training Institute:
Raya Contact Center
Date Attended:
September 2011
Business Writing (Training)
Training Institute:
8 Gates
Date Attended:
November 2013
Duration:
20 hours