ايمان محمد

Joined a newly established Sharjah-based operation to build the pre-sales and solution architecture function from scratch, with no existing pipeline, documentation standards, or vendor framework in place. Mandate spanned establishing a full pre-sales methodology,
securing vendor relationships, and delivering active enterprise engagements simultaneously while developing a junior pre-sales team.
• Established the pre-sales architecture function from inception, building all documentation standards, including technical proposal templates, HLD/LLD frameworks, SoW structures, and BoM processes adopted across every active customer engagement within the first 90 days.
• Designed and presented end-to-end network and security solutions spanning LAN, WAN, Wireless, NGFW, EDR, NAC, PAM, SIEM, WAF, and load balancer technologies across multi vendor environments, including Cisco, Fortinet, Trend Micro, and Sophos
• Managed the full RFP, RFQ, and tender response lifecycle as the sole technical architect, personally authoring all proposals and ensuring alignment to security compliance frameworks, including ISO 27001, ISO 27017, NIST, CIS, CASB, HIPAA, and GDPR.
• Directed penetration testing and vulnerability assessment engagements, translating findings into customer-facing remediation architectures and board-ready risk presentations.
• Mentored and guided a 2-person pre-sales team, introducing structured solution review processes and vendor engagement protocols that improved proposal quality and turnaround consistency across concurrent bids.

\[Pan-African internet registry and regional authority responsible for the allocation and management of IP address space across the African continent and Indian Ocean region, serving ISPs, telecoms, governments, and enterprise members across 56countries\]
Engaged concurrently alongside primary employment as a remote IP resources analyst for AFRINIC, the authoritative regional internet registry for Africa. Appointed to evaluate membership applications and IP resource requests from network operators across
the continent, applying technical analysis to infrastructure plans and projections submitted by ISPs, telecoms, and enterprise
organizations seeking address space allocation.
• Evaluated and processed applications for AFRINIC membership and IP number resource allocation, conducting technical analysis of network infrastructure plans and growth projections submitted by operators across 56 African and Indian Ocean countries
countries.
• Maintained and supported AFRINIC's IP resource registration databases, managing the full allocation and assignment lifecycle
from initial request receipt through address space issuance and reclamation, where required.
• Applied working knowledge of IPv6 infrastructure planning and addressing architecture, supported by Gold-level IPv6
Certified Network Engineer credentials, to assess the technical validity and scalability of the applicant's network designs.

• Led the network and security technical team as the senior architect and primary pre-sales authority, owning all solution design, vendor engagement, and proposal development across simultaneous enterprise accounts in banking, government, telecommunications, and hospitality sectors.
• Designed and delivered end-to-end network and security architectures for some of Sudan's most prominent enterprise clients, including MTN Sudan, Zain Sudan, Greater Nile Petroleum Operating Company, Bank of Khartoum, Omdurman National Bank, Salam Rotana, Sudan Currency Printing Press, and the Sudanese Taxation Authority, spanning LAN, WAN, data center, security, and unified communications environments.
• Authored all technical proposal documentation, including HLDs, LLDs, BoMs, SoWs, and UAT plans in response to competitive RFP, RFQ, and tender processes, serving as the sole technical architect on every submission during tenure.
• Conducted executive-level technical presentations and solution demonstrations for CIO, CISO, and procurement-level stakeholders across banking and government accounts, with several clients maintaining direct advisory contact beyond the formal engagement.
• Delivered post-deployment technical training to enterprise customer teams across all implemented solutions, ensuring operational continuity and strengthening long-term account relationships that persisted beyond employment tenure.
• Collaborated directly with Cisco and Fortinet vendor teams to design, validate, and position solutions for SYBER customers, operating within certified partner frameworks and maintaining alignment to current product roadmaps.

• Built and led a cross-functional ICT technical team spanning systems, network & security, and helpdesk disciplines, establishing supervision structures, escalation protocols, and delivery standards across all active internal and customer-facing infrastructure projects.
• Designed and delivered cost-effective network and security solutions for MAXnet enterprise customers, owning the full project lifecycle from technical discovery and solution design through implementation, customer handover, and post-deployment training.
• Developed technical proposals, HLDs, BoMs, and Proof of Concept deliverables for MAXnet's expanding enterprise customer base, introducing structured pre-sales documentation practices that had not previously existed within the organization.
• Architected and deployed a cloud security environment as the lead technical designer, marking MAXnet's first entry into cloud- based solution delivery and expanding the company's addressable market beyond on-premises infrastructure.
• Coordinated User Acceptance Testing frameworks across customer deployments, drafting UAT plans aligned to customer workflows, and ensuring formal sign-off prior to project handover across all major engagements.
• Maintained dual accountability across the internal MAXnet backbone infrastructure spanning Khartoum and nationwide up- country sites, while concurrently building the customer sol

Operated and maintained MAXnet's national WiMAX backbone across Khartoum and all up-country regions of Sudan, delivering installation, fault resolution, and connectivity support for enterprise and institutional customers across the full geographic footprint.
• Configured and managed WiMAX wireless devices, including Infinet and CBNL equipment alongside Cisco Nexus data center infrastructure, maintaining operational standards across a technically diverse multi-vendor environment.
• Managed technical relationships with upstream providers Sudatel and Canar, coordinating troubleshooting escalations and new service implementations directly with provider engineering teams to protect customer-facing service continuity.

• Designed and delivered network and security solutions across enterprise clients in banking, government, telecommunications, and hospitality sectors, including Bank of Khartoum, Omdurman National Bank, MTN Sudan, Zain Sudan, Salam Rotana, and the Sudanese Currency Printing Company, gaining exposure to some of the most operationally complex environments in the Sudanese market.
• Responded to competitive RFPs with complete technical proposals encompassing network design, BoQ development, UAT plans, and project implementation plans, developing end-to-end pre-sales capability from the ground up across a high-volume tender environment.
• Configured and deployed routing, switching, wireless, and security infrastructure across multi-vendor environments, applying security hardening plans and network optimization recommendations that improved performance across customer environments post-deployment.
• Conducted network assessments and produced formal optimization recommendations for enterprise customers, identifying performance gaps and delivering structured remediation plans followed by an on-site optimization phase to validate improvements.
• Delivered technical training to enterprise customer teams following every project deployment, covering implemented products and day-to-day operational procedures
- building direct relationships with client technical leads that persisted well beyond the
engagement lifecycle.
• Managed wireless infrastructure deployments, including WiFi devices, wireless controllers, and Cisco ISE for wireless security across multi-site enterprise environments, developing hands-on expertise across the full wireless and access control stack from early in the engineering career.

• Instructor of Fuzzy Logic and Neural Network Lab