Management Consultant
Devoteam
مجموع سنوات الخبرة :0 years, 11 أشهر
Provide change management support for the new uses and collaborative tools of Office 365 for TotalEnergies at the international level in developing bespoke solutions.
•Conception and animation of 90 trainings on Microsoft Office tools in French and English for General Managers, Executive Assistants and Ambassadors
•Conducted 15 interviews, prepared and facilitated 3 workshops and wrote user stories and a business proposal collaboratively and effectively
•Quickly provide personalized assistance by dealing with a dozen technical problems related to Office 365 tools on a daily basis
•Increased training participation rate by 34% due to a targeted communication strategy and a reinforced community management (e-mailing, newsletter, daily publication of tips on Teams, Yammer and SharePoint)
•Ensured timely implementation of recommendations, conducted regular progress reviews, tracked and reported on business benefits delivered
Search for new markets and new international clients
•Established personas to target our inbound marketing strategy
•Increased website traffic by 19% through an effective SEO and content strategy with the writing of articles and customer case studies
•12% conversion rate of prospects into leads thanks to the creation of a landing page and call-to-action
Acquisition of managerial skills (diagnosis and definition of objectives, organization and allocation of resources, team leadership, evaluation) for the implementation of the strategy, the different functions of the company and their change projects. Thesis: New forms of work and new uses: a real performance lever and what are the impacts on managerial practices?
Specialties: - Marketing (market research and consumer behavior) - SME (SME growth trajectories/modes and international development of SMEs) Acquisition of skills for formulating, deploying and steering strategic orientations (analysis and diagnosis capacity, choice, evaluation and risk management, performance measurement and monitoring)
Multidisciplinary program aiming at giving a general culture, concepts and tools in various disciplines such as economics, management, mathematics and statistics, accounting and finance, law, marketing or computer science.
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