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Emerson Dela Cruz , Barista

Emerson Dela Cruz

Barista·Bigbrew/Ashtea.

Philippines

Bachelor's degree, Accounting Information System

Work experience

Total years of experience: 4 years, 3 months

Barista

May 2024 - June 2026

Bigbrew/Ashtea.

Caloocan City, Philippines

May 2024 - June 2026

• Crafted and served beverages according to company standards, ensuring quality, consistency, and
customer satisfaction.
• Managed inventory and stock replenishment to support daily operations and reduce product shortages.
• Trained and supported new staff in beverage preparation, cash handling, and customer service best
practices.
Company industry:
Food & Beverage Production

Waiter

January 2025 - January 2026

Denlies Catering

Quezon City, Philippines

January 2025 - January 2026

• Delivered prompt and courteous service to customers, improving repeat business.
• Handled customer inquiries and complaints effectively, fostering a positive dining experience.
• Coordinated with kitchen staff to streamline food preparation and service timing.
Company industry:
Catering, Food Service, & Restaurant

Food Server

January 2025 - January 2026

Hilton/Lanson/Park Inn

Quezon City, Philippines

January 2025 - January 2026

• Provided efficient food service in a high-volume restaurant environment, enhancing overall dining
experience.
• Collaborated with the kitchen team to ensure timely and accurate meal delivery.
• Promoted daily specials to guests, contributing to increased daily sales.
Company industry:
Catering, Food Service, & Restaurant

Promodizer.

August 2024 - December 2024

Sm Appliance Center

Quezon City, Philippines

August 2024 - December 2024

• Promoted various product lines, increasing sales through strategic marketing efforts.
• Engaged customers with product demonstrations, improving sales conversion rates.
• Tracked and analyzed customer feedback to refine promotional strategies for better outreach.
Company industry:
Sales Outsourcing

Laborer

January 2020 - January 2022

D.M. Consunji, Inc.

Quezon City, Philippines

January 2020 - January 2022

• Assisted in various construction tasks, ensuring safety and efficiency on-site.
• Collaborated with a team to complete projects ahead of schedule, contributing to overall productivity.
• Maintained a clean and organized work environment, enhancing workflow and safety compliance.
Company industry:
Construction & Building

Education

Bestlink College of the Philippines

May 2026

May 2026

Bachelor's degree, Accounting Information System

Philippines

Immaculada Concepcion College

March 2020

March 2020

High school or equivalent, Information and Communication Technology

Philippines

Tala High School

March 2018

March 2018

High school or equivalent, High School

Philippines

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
SALES PROMOTION
Intermediate
SALES PROMOTION
Intermediate

Languages

English

Intermediate

Filipino

Native Speaker