Emha Reza

• Designed an end-to-end SaaS platform for Islamic philanthropy, including donations,
Infaq, Sadaqah, and Qurbani (sacrificial animal) installment plans.
• Architected comprehensive CMS dashboards for mosque administrators and internal
operations, streamlining workflows for registration, payment processing, financial
reporting, and mosque activity management.
• Conducted on-site field research at mosques to identify administrative pain points and
analyze the behavioral patterns of the congregation (jamaah).
• Developed a scalable Design System and implemented the Double Diamond framework
to manage divergent and convergent design processes, ensuring consistent and user
centric solutions.
• Facilitated usability testing across a broad demographic (ages 15-60) to ensure
accessibility and ease of use for a multi-generational user base.
• Collaborated directly with the CEO, CTO, and Engineering teams during strategic
brainstorming and ideation sessions to align product vision with technical feasibility.
• Targeted a 70% usability success rate, ensuring that the majority of the congregation
can navigate and utilize every feature intuitively.

• Developing SaaS-based digital products—including web, mobile, and ERP systems—by
aligning business objectives with user needs.
• Manage features and deliver results according to the established timeline
• Define product briefs and present ideas or solutions to the team
• Create end-to-end wireframes, Hi Fi design and wireflows for features
• Document the design process for each feature, including research findings, ideation,
usability testing, and post-release impact monitoring
• Collaborate and coordinate with engineers

• Manage or lead project/features and is expected to deliver accordingly based on the
timeline
• Collaborate and coordinate with engginer
• Proactively seek/give feedback from other stakeholders to make sure concepts are
meeting the intended project goal
• Define the product briefs and be able to present the ideas/solution to the team
• Define end-to-end wireframe and wireflow for features
• Documention design process for each feature, such as research findings, ideations,
usability testing, release, and monitoring the impact after product release

• Design simple, elegant, data-driven, user-centric experiences that delight users
Summary
• Define the user experience, interactions, and user interface through user flows,
information
architecture, sketches and wireframes, and visual design
• Help shape the product strategy and vision
• Build functional prototypes to validate and test your designs
• Look for opportunities to solve problems in unique and innovative ways
• Collaborate with stakeholders to translate business goals into unique product
experiences

• Gather and evaluate user requirements in collaboration with product managers and
engineers
• Illustrate design ideas using storyboards, process flows and sitemaps - Design graphic
user interface elements, like menus, tabs and widgets - Build page navigation buttons and
search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look
like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness) - Conduct layout
adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

• Plan and implement new designs
• Optimize existing user interface designs
• Test for intuitivity and experience
• Communicate with clients to understand their business goals and objectives - Develop
technical and business requirements and always strive to deliver intuitive and user
centered solutions
• Combine creativity with an awareness of the design elements
Create prototypes for new product ideas
• Reporting Owner

- Perform business development activities, from lead generation to closing.
- Assess customers needs and provide assistance and information of Pawoon POS features
- Gives a demo by Phone of Pawoon POS to prospects
- Build and maintain productive trust relationship with existing customers
- Accommodate all customers feedback and communicate them to product team

- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed

- Data input
- Make schedule
- Make a report
- Prepare data
- Processing data
- Present data
- percentage of data