emi kamimura

Cabin Crew at Singapore Airlines

• Singapore
• My current job since July 2010

HIGHLIGHTS OF QUALIFICATIONS


CABIN EXPERTISE

• Proven record of taking and accepting responsibility for crew and passengers

• Able to take the initiative to address tricky issues

• Special talent for providing exact and detailed information to passengers

* Strong desire to learn airline policies in accordance with operations manuals

* Special handling for Japanese customers with Japanese translation

* Able to make English and Japanese announcements



ACHIEVEMENTS

Award second best Japanese cabin crew among 160 of us (2014)



EMPLOYMENT HISTORY

Japan Airlines- Japan

Cabin Crew, August 2009-July 2010

Singapore Airlines - Singapore

Cabin Crew, July 2010 - present

• Greet Japanese passengers in First class and Suite

• Assist passengers with storage of additional baggage

• Check tickets at the same time as boarding, answering any last-minute flight questions

• Assist passengers in locating seats

• Ensure the safety of passengers during the flight

• Provide additional space for passengers with disabilities and customers with small children

• Offer beverage and food service to passengers

• Ensure that passengers with requests for particular needs or diet supplements are taken care of previous to flight

* Handle flight safety procedures and instruct passengers of all flight disaster measures



CERTIFICATION AND TRAINING

• First Aid

* CPR Training

* Customer Date protection program

* Fatigue Risk Management system program

* A330, A380, A350, B777 fleet training