Cabin Crew
Singapore Airlines
Total years of experience :13 years, 11 Months
HIGHLIGHTS OF QUALIFICATIONS
CABIN EXPERTISE
• Proven record of taking and accepting responsibility for crew and passengers
• Able to take the initiative to address tricky issues
• Special talent for providing exact and detailed information to passengers
* Strong desire to learn airline policies in accordance with operations manuals
* Special handling for Japanese customers with Japanese translation
* Able to make English and Japanese announcements
ACHIEVEMENTS
Award second best Japanese cabin crew among 160 of us (2014)
EMPLOYMENT HISTORY
Japan Airlines- Japan
Cabin Crew, August 2009-July 2010
Singapore Airlines - Singapore
Cabin Crew, July 2010 - present
• Greet Japanese passengers in First class and Suite
• Assist passengers with storage of additional baggage
• Check tickets at the same time as boarding, answering any last-minute flight questions
• Assist passengers in locating seats
• Ensure the safety of passengers during the flight
• Provide additional space for passengers with disabilities and customers with small children
• Offer beverage and food service to passengers
• Ensure that passengers with requests for particular needs or diet supplements are taken care of previous to flight
* Handle flight safety procedures and instruct passengers of all flight disaster measures
CERTIFICATION AND TRAINING
• First Aid
* CPR Training
* Customer Date protection program
* Fatigue Risk Management system program
* A330, A380, A350, B777 fleet training
Education ・2004.4 - 2008.8 Nagoya foreign language university in Japan B.A. Degree in French Language ・2007.9 - 2008.2 Caen university in France