Bachelor's Degree in Business Informatics Completed University Undergraduate Thesis, entitled “Customer Service Management (CSM) of Frontline Customer Service Agents in Wyndham Garden Hotel in the Kingdom of Bahrain”; Included software for CSM. Dean's List About the Degree (from the school website): The Bachelor of Science in Business Informatics (BSBI) programme provides in-depth knowledge and skills required to evaluate, implement, use and manage information systems in organizations. The programme produces graduates with solid business background who understand the role of information systems in improving efficiency and effectiveness of organizations; and who are able to bridge the gap between business and information technology area.
Group Leader and Lead Presenter of High School Graduation Thesis, entitled “The Application of Information Technology in the Students' Registration as a Success Factor” Champion of Extemporaneous Speaking Content, AAIS, 2014.