Emma Cepillo, SALES ASSOCIATE

Emma Cepillo

SALES ASSOCIATE

AUTOMATIC RESTAURANT AND GRILL

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
بكالوريوس, MANAGEMENT
الخبرات
4 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 1 أشهر

SALES ASSOCIATE في AUTOMATIC RESTAURANT AND GRILL
  • الإمارات العربية المتحدة
  • مارس 2012 إلى سبتمبر 2012
CASHIER في JUMIERA BEACH CENTRE
  • مارس 2007 إلى أغسطس 2010
SALES ASSOCIATE في SUNANDSANDSPORTS LLC
  • الإمارات العربية المتحدة
  • أكتوبر 2010 إلى يناير 2010
CASHIER في MOSAIC LEBANESE RESTAURANT
  • الإمارات العربية المتحدة
  • إلى
CASHIER
  • إلى

Greet customers, offer assistance and serve them in order to ensure thier needs are answered in a timely manner
and compliance with quality and customer service standards.
• Provides exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and
following up on customers requests.
• Offering assistance.
• Communicate and assist customers in any way possible and as the customers may require.
• Deal with customer's complaints professionally and with restraint .
• Serve the customer in order to ensure their needs are answered in a timely manner and in compliance with quality
and customer service standards.
• Ensure smooth and efficient recieving process of items/shipments, as well as accurate stock keeping preventing
security risks and thefts by performing physical and electronic inventory as required, reporting broken
alarms, incidents suspicious activities.
• Arrange and replenish on a continous basis the shop shelves and ensure that the shop floor and shelves are kept
clean and tidy at all times in alignment with the brands image and coordination standards.
• Handle cash register and transaction with the customers in an effective and accurate manner as required.
• Responsible to entering and assisting the customers upon entering the shop.
• Fulfilling costumer needs.
• Satisfying costumer needs.
• Take accurate measurements for any needed alteration, assign price according to set price list\[when
applicable\]and coordinate needed alterations.
• Conducts audit and inventory.
DUTIES AND RESPONSIBILITIES (BARISTA-WAITRESS)
• Greetings the customer in a friendly atmosphere.
• Assisting the customer in the table.
• Giving meus
• Taking oders
• Upselling the food product strt from appetizer to main dish.
• Follow up the food in the kitchen as per as what kind of food thier ordering.
• Serve the drinks
• Serve the food
• Focussing to the customer and satisfying thier needs.

الخلفية التعليمية

بكالوريوس, MANAGEMENT
  • في LYCEUM OF THE PHILIPPINES UNIVERSITYLATEC COMPUTER COLLEGEDE LA SALLE
  • يناير 2006

Specialties & Skills

Microsoft Office
Microsoft Excel
Microsoft Word
APPROACH
CASHIER
COMMUNICATION SKILLS
CUSTOMER SERVICE
written,reading,amaging
INTERNET EXPLORER
INVENTORY MANAGEMENT
LANGUAGES
MICROSOFT POWERPOINT

اللغات

العربية
متمرّس
الانجليزية
متمرّس
التاغلوج
متمرّس