Emmaculate Ezekwe, Quality Assurance

Emmaculate Ezekwe

Quality Assurance

United Eastern Group

Location
United Arab Emirates - Dubai
Education
Master's degree, Quality Management
Experience
6 years, 6 Months

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Work Experience

Total years of experience :6 years, 6 Months

Quality Assurance at United Eastern Group
  • United Arab Emirates - Dubai
  • June 2014 to June 2019

supporting the organization in ensuring compliance to various quality frameworks including Quality of Care Principles and Quality Management Systems framework
 Perform gap analysis and identify Quality problems in the processes and ensure continuous improvement.
 Interpret blueprints and schematics to learn details about the products to ensure I have a complete understanding of how they function.
 Discuss procedures with employees to make sure they know and follow all quality and safety procedures. I can observe operations to look for areas that need improving.
 Responsible for conformance to regulatory requirements, contractual obligations, and corporate policy by the organization's quality improvement program.
 Perform Quality Audits a reviews, and report my finding for area of investigations and improvement
 Provide recommendations regarding key performance indicators and enter data into the corporate KPI system and generate relevant reports.
 Work closely with the governing committees in the monitoring, review and issuing of policies and organizational procedures.
 Benchmark, design and testing procedures with the project manager and other heads of departments for results and report to relevant senior management
 Provided the development team with insights and recommendations on Product usability and functionality by reviewing and analyzing internal data.
 Monitored testing processes, including test development and user acceptance testing.
 Oversaw the onboarding and training of new employees to promote a qualified and well-coordinated quality assurance team.
 Prepared and interpreted conformity reports, complete with a comprehensive analysis of testing and results, for the development team.
 Used spss to maintain a database of test reports and calibration records.

Quality control Officer at DOYIN Group of Company Nigeria limited
  • Nigeria
  • December 2012 to April 2014

 Identified and tracked defects with Software Quality Assurance and supported developers in resolving problems by completing additional tests.
 Created accurate and efficient test scripts to manage automated testing of certain products and features.
 Reduced security risks by through enhancing protocols and ensuring adherence to regulations.
 Debugged code and located root causes of problems by reviewing configuration files and logs.
 Tested and operated mixers to confirm correct calibration while scheduling routine, preventative and reparative maintenance to maintain production workflows and achieve production output benchmarks.
 Resolved all issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.
 Deploy QMS (Quality Management System)
 Work with QA/QC coordinators, technicians and operators
 Implement ISO, OSHA, GLP and GMPs (Good Manufacturing Practices)
 Inspecting raw material
 Evaluate QA/QC SOP's for accuracy and repeatability
 Monitoring the GMP Program in the production
 Helped uphold specifications on raw materials for production
Cross-checking needed sample at the microbiology laboratory.
• Taking record of new materials.
• Checking and testing the quality of the finished product, to ensure the quality measurement of products..
• Safety measures in the production room and around the company.
Main achievement
• Building a quality and control environment and incrementally increased the client’s satisfaction.
• Evaluating and revised several existing quality and safety measures.

Education

Master's degree, Quality Management
  • at university of Wollongong Dubai
  • September 2015

Quality management system include general methods such as accuracy checks on data acquisition and calculations and the use of approved standardized procedures for emission calculations, measurements, estimating uncertainties, archiving information and reporting. also activities include a planned system of review procedures conducted by personnel not directly involved in the inventory compilation development process, to verify that data quali- ty objectives were met, ensure that the inventory represents the best possible estimate of emissions and sinks given the current state of scientific knowledge and data available, and support the effectiveness of the QC programme.

Bachelor's degree, Biochemistry
  • at Caritas university Enugu
  • July 2011
High school or equivalent, high school majors
  • at hopebay college, lagos
  • June 2005

Specialties & Skills

Microsoft tools
Strategy Work
Customer Service
Quality Systems
collection various information, analyse and incorporate in different field
good interpersonal skills and ability to maintain effective working relationship with people
computer literate with strong knowledge on microsoft office tools
strong Analytical, written, reasoning and creative skills

Languages

English
Intermediate

Memberships

international strategic management institute
  • certified
  • March 2013
occupational safety and health association united kingdom
  • certified
  • July 2013
institute of customer relationship management
  • certified
  • October 2013

Training and Certifications

proficiency certified strategic management (Certificate)
Date Attended:
March 2013
Valid Until:
December 2033
certicate of customer relationship management (Training)
Training Institute:
institute of customer relationship management
Date Attended:
October 2013
Duration:
200 hours
occupational safety ,health and environment (Training)
Training Institute:
occupational safety health association UK
Date Attended:
July 2013
Duration:
200 hours

Hobbies

  • Reading, researching, writting and meeting people
    through reading and researching and writing, i became the public enlightenment officer of my community development club.