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Emmalou Reganion, Executive Secretary, Document Controller

Emmalou Reganion

Executive Secretary, Document Controller·Kuwait Oil Company

Kuwait

Diploma, Hotel & Restaurant Management

Work experience

Total years of experience: 17 years, 1 months

Executive Secretary, Document Controller

April 2024 - Present

Kuwait Oil Company

Al Ahmadi, Kuwait

April 2024 - Present

 Handles appointments and meeting schedules of the Team Leader, screening and answers telephone for all incoming and interoffice calls in a courteous and professional manner.
 Knowledge in Oracle, Ebeams and Project Database. Operates all office equipment, computer and printer, fax machine, scanners and photocopy machine.
 Typing different kind of office correspondence, such as Letters, Memorandums and Notes. Ensure that all incoming and outgoing letters, memos, transmittal documents are filed in the most efficient updated and orderly manner to facilitate quick and convenient retrieval of the same.
 Prepares and reviews correspondences as required or directed, routing and dispatching to concerned departments.
 Process and record all office personal files (i.e. Timesheet, Travel Time, Leave (annual/sick), Duty Travel, etc.).
 Uploading and launching documents on ECM.
 Daily monitoring of Team Leader’s calendar meeting and email.
 Maintain Document Database.
 Teaching/Training new employees (specifically for Secretary & Technical assistant position).
 Other Administrative Support.

Company industry:
Oil & Gas
Job role:
Administration

Technical Assistant,Secretary and Document Controller

October 2021 - March 2024

Kuwait Oil Company

Al Ahmadi, Kuwait

October 2021 - March 2024

 Prepare outgoing letter, memo, and transmittals for Signature.
 Ensure that all project documentation is accurate up to date and accurately distributed to relevant parties.
 Monitoring work progress, updating work progress on a daily basis on Microsoft Excel.
 Follow-up with document creation/review process, to ensure that documentation is categorize, titled and sequentially numbered to comply with approved document numbering procedures.
 Responsible for establishing and maintaining an effective document control systems.
 Receiving, scanning, uploading and launching documents on DIMS/ECM system.
 Updating datasheet open/pending status for all Projects Management (44) correspondences daily.
 Sending the updated datasheet open/pending status to Team Leader/Higher Management bi-weekly.
 Arranging conference room for higher management meeting in coordination with Senior Engineer/Higher Management.
 Handle the task of supporting Contracts Engineers in organizing and controlling reports.
 Updating project reports and status reports for different Projects as required.
 Recently handling the following Projects:
o EW/0074: New Bypass Line for CMM Business Interruption Mitigation
o EW/0055: New Laboratory for Export Operations
o EW/0073A: Replacement of Existing Substations GC-27 & GC-28
o EW/0098: Construction of New 11KV 48 MW Main Intake UG-1 Substation at WK Area
 Maintain Document Database.
 Teaching/Training new employees (specifically for Technical assistant position).
 Receiving incoming calls and transfer calls from external team to Team Leader/Higher Management.
 Other Secretarial Support.

Company industry:
Oil & Gas
Job role:
Administration

Sales Agent / Customer Service

June 2021 - June 2021

International Cargo

Al Kuwait, Kuwait

June 2021 - June 2021

• Coordinating incoming/outgoing calls and emails.
• Negotiates agreements and resolves potential issues or problems with customers.
• Expands existing or current customer base by recognizing and involving top cargo agents.
• Studies market conditions to pinpoint prospects and possible threats.
• Implements customer service procedures to ensure customer satisfaction.
• Develops sales network and price structure to attain targets.
• Preparing Daily, Weekly and Monthly Invoice and Summary Settlement.
• Handling the shipment manifest document.
• Warehouse management (includes loading parcels/packages).
• Coordinating with printing and box Supplier Company.
• Other Admin and IT support.

Company industry:
Shipping
Job role:
Logistics and Transportation

Document Controller / Administrative

July 2019 - May 2021

New Frontiers (Public Authority for Industry)

Al Kuwait, Kuwait

July 2019 - May 2021

• Operate and update document control & archiving database.
• Prepare related reports and cover all administration related work for the PMO team.
• Preparing Monthly Progress Report (MPR).
• Organizing and distributing all relevant documents for all senior technical staff.
• Preparing and updating daily, weekly and monthly minutes of meeting (MOM).
• Receives, catalogues and stores hard copies and electronic copies of all technical drawings, reports
and related information in an orderly manner, in line with policies and procedures.
• Allocates and controls the document numbering system for the project work.
• Responds in a timely manner to requests to retrieve information, information searches and general
requests for support from project/department personnel.
• Conducting regular reviews and updates to all letters, task and transmittals (Incoming/Outgoing).
• Ensuring all project documents are well shared on the system at key times to facilitate timely project completion.
• Travel Arrangement for Vacation, Business Trip, etc.

Company industry:
Construction & Building
Job role:
Engineering

Administration Secretary

June 2016 - March 2019

SK ENGINEERING & CONSTRUCTION

Al Kuwait, Kuwait

June 2016 - March 2019

Documents controlling, handling; archiving, retrieving, filing, scanning, photocopying and printing.
* Coordinating incoming/outgoing calls and emails.
* Keeping a daily record for Managers, VIP’s and Employee’s departure and arrival (such as
vacation, business trip, etc.)
* Travel Arrangement for Vacation, Business Trip, etc.
* Applying International Tourist Visa Online and through Travel Agency.
* Communicates information to Ticketing Agency regarding fees, rates, schedules, routing, travel
documents (Visa/Passports, etc.), flight arrival and departure times or any travel conveyance
changes.
* Communicates hotel & restaurant for VIP’s reservation.
* Notifies colleagues and managers of bookings and flight changes in schedules.
* Arrange and confirm reservations, accommodations & leisure, using telephone and mail/outlook.
* Preparing the monthly summary cost of all the ticket expenses, refunds and penalties.
* Making summary and application for payment/cost daily, weekly and monthly for (Korean
Expenses such as food, camp maintenance, supply expenses and other Invoices).
* Preparing Requisition Form and Purchase Order for Camp Expenses, Office Stationeries and IT
Materials such as (Food Materials, Supply Expenses, Toners, Fuser Kit, and Stationeries etc.)
* Providing Safety Mobile to the staff working at Brown Field Construction Site.
* Preparing the Temporary and Permanent Gatepass of newly joined personnel.
* Providing Uniform to all SK Personnel.
* Supports technical projects and departments.
* Receives, catalogues and stores hard copies and electronic copies of all technical drawings,
reports and related information in an orderly manner, in line with policies and procedures.
* Allocates and controls the document numbering system for the project work.
* Responds in a timely manner to requests to retrieve information, information searches and
general requests for support from project/department personnel.

Company industry:
Oil & Gas
Job role:
Administration

Executive

July 2010 - January 2016

OQYANA WORLD FIRST

United Arab Emirates

July 2010 - January 2016

Guest and investors relation assistance.
* Provides information to guest and investors by answering questions and other concerns.
* Coordinating incoming/outgoing calls, emails and postal mail.
* Typing reports and presentations.
* Document controlling, handling; archiving, retrieving, filing, scanning, photocopying and printing.
* Meetings arrangements and handling.
* Bookkeeping, petty cash & reimbursements handling.
* Travel Arrangement and Hotel Reservation.
* Insurance (office/health/car).
* International, Residency & Visit Visa.
* Car Rental & Yacht Reservations for Visitors/VIP’s.
* Handling the monthly payroll through wages protection system (WPS).
* Warehouse/Storage management (furniture, fixture, IT material, stationeries, etc.)

Company industry:
Real Estate
Job role:
Sales

Dental Assistant

July 2007 - June 2009

CUIZON DENTAL CLINIC

Philippines

July 2007 - June 2009

Prepares treatment room for patient by following prescribed procedures and protocols.
* Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
* Provides information to patients by answering questions and requests.
* Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning
instruments for dentist's access; suctioning; passing instruments.
* Helps dentist manage dental and medical emergencies.
* Documents dental care services by charting in patient records.
* Maintains patient confidence and protects operations by keeping information confidential.
* Maintains safe and clean working environment by complying with procedures, rules, and
regulations.
* Protects patients and employees by adhering to infection-control policies and protocols.
* Maintains dental supplies inventory by checking stock to determine inventory level
* Contributes to team effort by accomplishing related results as needed.
* Deposit/Withdrawal Cash & Cheque.
ACHIEVEMENTS CERTIFICATE

Job role:
Medical, Healthcare, and Nursing

Education

Almeda University

May 2009

May 2009

Diploma, Hotel & Restaurant Management

United Arab Emirates

Degree in

Jose Rizal Memorial State University

January 2008

January 2008

High school or equivalent,

United Arab Emirates

,

Galas National High School

January 2007

January 2007

High school or equivalent,

United Arab Emirates

, Zamboanga City -

Skills

Sales
Expert
Sales
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Document Controller
Expert
Document Controller
Expert
Administration
Expert
Administration
Expert
BASIC
Expert
BASIC
Expert
BOOKKEEPING
Expert
BOOKKEEPING
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MICROSOFT ACCESS
Expert
MICROSOFT ACCESS
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
PROTOCOLS
Expert
PROTOCOLS
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
TYPING SKILLS
Expert
TYPING SKILLS
Expert
Sales
Expert
Sales
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Document Controller
Expert
Document Controller
Expert
Administration
Expert
Administration
Expert

Languages

English
Expert
Filipino
Native Speaker