Emmanuel Mani

• Manage and monitor shared mailboxes, ensuring timely query resolution.
• Assign and prioritize tasks to improve team efficiency and workflow.
• Handle escalation cases with cross-functional teams for quick resolution.
• Conduct WebEx sessions for client coordination, training, and updates.
• Supervise projects ensuring adherence to quality and performance goals.
• Perform 1099 and 1042 tax reporting for U.S. vendors in compliance with IRS guidelines.
• Develop and maintain comprehensive desk procedures for process consistency.

• Managed supplier maintenance and corporate credit card operations.
• Created and modified vendor and credit card accounts in Oracle.
• Coordinated with Bank of America to resolve card-related issues.
• Conducted WebEx training sessions and managed process documentation.
• Maintained the cardholder database and generated global leaver reports.
• Monitored outstanding card payments and ensured timely clearances.

• Collaborated with the Vendor Master Team using eSAP software.
• Created and updated supplier records ensuring compliance and accuracy.
• Generated and analyzed transaction and aging reports.
• Managed supplier claims and ensured prompt issue resolution.
• Conducted WebEx sessions for process clarification and training.

• Maintained daily cash books and handled financial documentation.
• Processed and organized customer orders and maintained confidentiality.
• Supported senior accountants in reconciliation and reporting.
• Managed inventory control and stock tracking operations.