FOOD AND CUSTOMER SERVICE TEAM MEMBER
KENTUCKY FRIED CHICKEN
Total years of experience :1 years, 1 Months
•Prepared and served fresh delicious food on time and in a clean and organized environment following the proper KFC racking, food safety procedures and handling
•Received and organized stock accordingly for use in the restaurant at appropriate times
•Helped customers with the menu, explaining to them in detail to meet their needs
•Delivered orders to customers on time and as ordered
•Cleaned all the time to ensure a clean and safe working environment
•Counted stock on a weekly basis to know what was yet to run out and report to manager on duty for reordering
•Conducted Guest Experience Survey(GES), were I received customer feedback about the products and service delivered both online and offline
•Conducted pre-shift meetings where the team is informed on the shift expectations, sales target, previous day’s sales and recognizing exceptional team members
•Made sure there was all the necessary items on the menu before starting shift and packaging
•Conducted hygienic sessions every thirty minutes to ensure all team members were clean to handle food
High school certificate