Field Team Leader

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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This managerial role supports field work activities enablement and administration targeting data driven field methodology compliance & quality data collection validations based on QCT Analyst insights. This role includes team management responsibilities.

Field Enablement and Administration

• Auditor support (Phone, chat with auditors).
• Visit planning activities/ Store visit re-assignments.
• FW Progress monitoring (RA, RRES, NIV, etc.)
• Conduct physical store check/control (including alternative checks during the extraordinary periods) if required by QCTE or other stakeholders.
• Panel controls (recruitment, TLS, PLS, etc.)
• Special projects coordination and status.

Field methodology compliance & Quality collection maintenance

• Monthly/weekly quality action plans alignment with QCT Analyst.
• On-the-ground action driven by QCT Analyst insights and periodic reports.
• Report action points feedback and status to Delivery Leader and QCT Analyst.

Team management

• Resource management (Hiring, interviews, resignation, related paperwork).
• KPI monitoring & compliance.
• Provide on-the-job training and ad-hoc coaching of Auditors.
• Hardware management (Device preparation for Auditors).

• College degree preferred (depending on the market minimum years of experience may be stated).
• Proficiency in Local language of markets in scope is required and English is preferred
• Knowledge of Field Audit Methodology, CDAR tools and processes (highly preferred)
• Professional maturity in relation to others and to work, which enable effectiveness while dealing with pressures and difficulties of a dynamic work environment
• Ability to come to an understanding of a situation, task, problem, opportunity.
• Proficiency in collaboration tools (MS Office, Chat s/w)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.