Organization & Operations Department
Bank Of Jordan
Total years of experience :17 years, 2 Months
*Implementing Different Banking Systems for local & regional branches through:
-Adjusting new systems to meet the bank’s specific needs.
-Organizing testing committee.
-Participating in system testing & UAT tests.
-Preparing new workflows & system parameters.
-Preparing training plan & Implement training sessions.
-Monitoring live implementation.
-Fixing Bugs by coordinating with internal & external parties.
-Costs & Budgets follow up.
-Reviewing maintenance & support contracts.
*Creating & managing reports/screens for current & new banking systems for local & regional branches.
*Supporting Local & regional organizational units handling & managing their Banking systems.
*Participates in handling the Bank’s Authorities book for local & regional branches.
*Monitoring work flows & work processes for banking operations units.
*Participates in managing the relationship with services providers such as: credit cards & delivery services companies.
*Processes re-engineering & reorganizing local & regional organizational units.
*Preparing Statistical Reports & Analytical Studies.
*Preparing & handling Organizational Charts.
*Assists the preparation of Service Level Agreement (SLA).
*Preparing Job Descriptions.
*Participating in Process & Procedures preparation & modification.
