Eniola Olatunde

Answer all inbound phone calls for enquiry purpose
•Assisting customer in placing orders
•Processing payments from customers
•Assisting customers with their complaints
•Greeting all customers entering the company
•Entering staff and customer data entry
•Representing the brand in a professional manner
•Providing adequate and useful information to customers to enhance customers satisfaction
•To ensure that the patrons have an enjoyable dining experience by providing quality customer service.

Maintaining a one-call resolution of issues as indicated or received at all times.
•Resolving customers’ queries with high level of professionalism.
•Providing up to date and accurate information on products and services
•Educating and promoting new schemes and value added service.
•Providing customer feedback to management for Improvement.

Educating and updating customers with old and new products and services of the company
•Interacting with customers queries with high level of professionalism
•Providing up to date and accurate information on products and services.
•Educating and promoting new schemes and values added services.
•Providing customers feedback to management for improvement.