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Enock Niyomukiza , MARKETING MANAGER & SYSTEMS ANALYST

Enock Niyomukiza

MARKETING MANAGER & SYSTEMS ANALYST·HDEV LIMITED

Rwanda

Higher diploma, information

Work experience

Total years of experience: 4 years, 9 months

MARKETING MANAGER & SYSTEMS ANALYST

May 2024 - October 2025

HDEV LIMITED

Kigali, Rwanda

May 2024 - October 2025

• Business Development & Lead Generation: Identified and acquired new clients interested in company
software solutions, significantly expanding the market reach.
• Client Training & System Implementation: Acted as the primary technical point of contact, providing
comprehensive training and demonstrations to ensure clients effectively utilize their systems.
• Financial Negotiation & Revenue Management: Negotiated service fees and payment terms with clients,
while ensuring timely collection and accurate recording of payments.
Company industry:
IT Services
Job role:
Information Technology

CUSTOMER SUPPORT & ADMINISTRATIVE ASSISTANT

May 2023 - April 2024

POLYCLINIQUE DU PLATEAU

Kigali, Rwanda

May 2023 - April 2024

• Client Relationship Management: Acted as the first point of contact for all visitors, providing a welcoming
environment, identifying their needs, and ensuring they receive timely assistance
• Digital Data & Record Management: Managed the digitalization of physical records through high-speed scanning
and accurate data entry into the companys management system, ensuring 100% data integrity
• Workflow Coordination: Managed the flow of people in a high-pressure environment, optimizing waiting times and
ensuring organized service delivery
• Issue Resolution: Proactively assisted clients with inquiries and complaints, ensuring a professional and helpful
experience throughout their visit.
Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

COMPUTER TECHNICIAN

January 2023 - November 2023

IMPROVED HUB LIMITED

Kigali, Rwanda

January 2023 - November 2023

• Diagnosed and repairedcomputer hardware and software issuesfor clients.
• Managed installation and maintenance of security camerasystems (CCTV) and operating systems
• Supervised control room operations to ensure systemstability and securitymonitoring.
• Provided technical support and optimized network performance withinthe facility.
Company industry:
Technical Maintenance & Repair
Job role:
Information Technology

Maintenance Technician

May 2022 - October 2023

Improved Hub Limited,

Kigali, Rwanda

I found this job using Bayt.com

May 2022 - October 2023

• Provided technical support and optimized network performance within the facility.
Company industry:
Technical Maintenance & Repair
Job role:
Support Services

SOFTWARE IMPLEMENTATION & SALES ASSOCIATE

February 2021 - April 2022

YEGOBOX LIMITED

Kigali, Rwanda

February 2021 - April 2022

• Software Training & Support: Provided technical demonstrations and training to clients on how to use the Stock
Management Software.
• Customer Acquisition: Identified and engaged potential business clients to adopt software solutions, increasing
the companys user base.
• Technical Advisory: Acted as the first point of contact for users, resolving software-related issues and explaining
technical features in simple terms.
Market Analysis: Assisted in identifying market needs to improve software functionality for local businesses
Company industry:
IT Services

Education

IPRC NGOMA

September 2022

September 2022

Higher diploma, information

Rwanda

IPRC Ngoma

May 2022

May 2022

Higher diploma, Information Technology

Rwanda

GPA (point): 5 out of 5

GPA (point): 5 out of 5

I have developed many web application and I'm a developer and system analyst in company called Hdev limited you can review my work on
View attachment

Skills

COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INSTALLATION
Intermediate
INSTALLATION
Intermediate
JAVA PROGRAMMING LANGUAGE
Intermediate
JAVA PROGRAMMING LANGUAGE
Intermediate
JAVASCRIPT PROGRAMMING LANGUAGE
Intermediate
JAVASCRIPT PROGRAMMING LANGUAGE
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
SECURITY SYSTEMS
Intermediate
SECURITY SYSTEMS
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Sales
Intermediate
Sales
Intermediate
Receptionist
Intermediate
Receptionist
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Computer Hardware Troubleshooting
Intermediate
Computer Hardware Troubleshooting
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Data Input
Intermediate
Data Input
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
Technical Support
Intermediate
Technical Support
Intermediate
IT Technical Support
Intermediate
IT Technical Support
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DEMONSTRATION SKILLS
Intermediate
DEMONSTRATION SKILLS
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
MARKET ANALYSIS
Intermediate
MARKET ANALYSIS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
TECHNICAL CONSULTING
Intermediate
TECHNICAL CONSULTING
Intermediate

Languages

English

Expert

French

Beginner

Training and Certifications

Certifications
Advanced diploma A1
Iprc ngoma
May 2022
Show credentials
graphic design certificate,cisco certificate
Iprc ngoma
Oct 2022

Hobbies and interests

playing and watching basketball matches

graphic design certificate cisco networking certificate