Ereny Hanna, 1- Logistics coordinator, Customer service executive

Ereny Hanna

1- Logistics coordinator, Customer service executive

NRL Logistics

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, decor departement
Expérience
5 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 0 Mois

1- Logistics coordinator, Customer service executive à NRL Logistics
  • Egypte - Le Caire
  • décembre 2009 à avril 2012

1- Logistics coordinator, Customer service executive, NRL Logistics
company Cairo, Egypt, From 1 December 2009, present

' Follow up on all departments ( sea import ans export, air import and export)
' Received and confirmed clients bookings
' Processed all shipment documentations such as Bill of lading, etc
' Followed up on all shipments from port to port.
' Updated the consignee with all the shipment details.
' Kept all clients updated with freight rates.
' Maintained open - channel communication with clients and agents via email.
' Cleared payables with shipping agents according to most updated quotations.

Account Executive, Iml Adrenaline à In Store Media Limited
  • Egypte
  • décembre 2008 à novembre 2009

Account Executive, Iml Adrenaline (In Store Media Limited), Cairo, Egypt, from 15 December 2008 till 30 November 2009

' Responsible for managing projects that are marketing oriented (Store check
Services, Auditing, Merchandising, Mystery Shopping)
' Handled international accounts and coordinated with the concerned teams in IML
international branches \[International Clients handled are Reckitt Benckiser in Egypt and Delta, Mars in Egypt, Morocco, KSA and Lebanon, Novartis Consumer Health in
Egypt and Delta, Swarovski in Egypt\]

1
' Responsible for managing auditors, merchandisers and different internal entities.
' Coordinating with all the necessary parties in order to manage the projects in the most efficient way; to handle the clients' requirements and apply them internally.
' Responsible of preparing power point presentations and different analysis that sum up the results of the auditing and mystery shopping projects; and present it to the clients.
' Responsible for revising the reports and checking on the field and making sure the work is done correctly.
' Responsible for preparing quotations and the expected cost for different projects,
handling the field staff and follow up financial issues.
' Responsible for managing daily correspondence that concern different projects.

' Approached new potential clients.

Marketing Research and Mystery Shopping à Summer Trainings
  • Egypte - Le Caire
  • juin 2008 à août 2008

Summer Trainings:
Summer 2008: Iml-Adrenaline Company: Marketing Research and Mystery Shopping

Personal manager's assistant à Orascom Company
  • Egypte - Le Caire
  • juin 2006 à juin 2007

Summer 2007: Orascom Company: Technical office

Summer 2006: Dardanelle Company: Personal manager's assistant

PERSONEL MANAGER ASSISTANT à Decent Home Company
  • Egypte - Le Caire
  • juin 2005 à août 2005

Summer 2005: Decent Home Company: Doing projects on AutoCAD prog


- Activities

Member, charity committee & social activity.
' Responsible for raising funds for food and clothes to the poor
' Assisted colleagues to solving social problem- Skills

Éducation

Baccalauréat, decor departement
  • à faculty of fine arts
  • janvier 2008

2003 Thanawaya Amma Ramses College for girls, Cairo, Egypt

Etudes secondaires ou équivalent, Mathematics
  • à Ramses college for girls
  • janvier 2003

2008 Bachelors of fine arts Décor department Helwan University

Specialties & Skills

Mathematics
Merchandising
ACCOUNT EXECUTIVE
CLIENTS
CORRESPONDENCE
CUSTOMER SERVICE
LOGISTICS
MARKETING
SHIPPING

Langues

Arabe
Expert
Anglais
Expert
Français
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