Senior Intelligence Researcher
Sicuro Group LLC
Total years of experience :13 years, 8 Months
• Handles a Financial account: Credit Cards.
• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.