Erica مانانسالا, Sales Promoter

Erica مانانسالا

Sales Promoter

IML Group

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Nursing
الخبرات
13 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 5 أشهر

Sales Promoter في IML Group
  • الإمارات العربية المتحدة - العين
  • أشغل هذه الوظيفة منذ يناير 2015

Deliver customer service in Curteous manner.
Demonstrate and provide information on promoted product/ services.
Identify interested and qualified customers in order to provide them with additional information.
Provide product samples, coupons, informational brochures to persuade people buy products.
Sell product being promoted and keep record of sales.
Set up and arrange display to attract the attention of customer.
Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
Recommend product or service improvements to employers.

Receptionist cum Secretary في Impala Rent A Car LLC.
  • الإمارات العربية المتحدة - العين
  • سبتمبر 2012 إلى أكتوبر 2014

- Deliver excellent customer service, at all times
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
- take and relay messages
- Answers questions about organization and provides callers with address, directions, and other information.
- Monitors visitor access and issues passes when required.
- Updates appointment calendars.
- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents
- Performs other clerical duties such as filing, photocopying, and collating
- Completes rental transactions and agreements for customers following established guidelines and procedures.
- Prepare LPO, Quotation and Statement of Accounts
- Takes payments for services and products.
- Maximizes up-sells and walk-up sales based on vehicle availability, utilizing established sales techniques and dialogues. Programs and services include protection options, refueling program, special promotions, future reservations, upgrades, etc.
- Performs all the secretarial duties assigned by the manager.

Customer Assistant في Super Shopping Inc, SM Hypermarket
  • الفلبين
  • مارس 2011 إلى يونيو 2012

- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Ensures and provides quality service to both internal and external customers
- .Involved in stock control and management.
- Reporting discrepancies and problems to supervisor.
- Keeping up to date with special promotions and putting up display.

Cashier في MANILA SOUTHERN ASSOCIATES INC. SM Department Store
  • الفلبين
  • يناير 2010 إلى يونيو 2010

Cashier
January 2010- June 2010
MANILA SOUTHERN ASSOCIATES INC. SM Department Store - Marilao Bulacan, Philippines
- Receives payment by cash, check, credit card, vouchers, or automatic debits.
- Maintains sufficient amounts of change in cash drawer.
- Assist customer in locating specific items.
- Assist in other area of store, such as clean up, shelf stocking, or keeping merchandise displayed in orderly manner.
- Responsible for balancing the money, and check or credit card receipts against the daily sales total at the end of the shift.

الخلفية التعليمية

بكالوريوس, Nursing
  • في Our lady of Fatima University
  • أكتوبر 2009

Bachelor of Science in Nursing- October 2009 Our lady of Fatima University- Quezon City, Philippines

Specialties & Skills

Customer Service
Cashiering
Customer Focus
Telephone
Listening Skills
INSPECTIONS
OF ACCOUNTS
PAYMENTS
PRINTING
SCANNING
TELEPHONES

اللغات

الانجليزية
متمرّس
التاغلوج
متمرّس
العربية
متوسط

الهوايات

  • I pride my self for my Customer service skills
    Instead of six months working. They extend and i become regular in that job.