Erick Njane

Helped coordinate services between South Sudan and Kenya clients.
Handled the distribution of medical cards to customers safely and on time.
Acted as the main contact person for clients in Kenya.
Assisted clients on how to use their insurance cover locally.
Followed up on urgent claims and medical access issues.
Collected client feedback to help improve services.
Followed up on pending requests to ensure customer satisfaction.

• Helped coordinate services between South Sudan and Kenya clients.
• Handled the distribution of medical cards to customers safely and on time.
• Acted as the main contact person for clients in Kenya.
• Assisted clients on how to use their insurance cover locally.
• Followed up on urgent claims and medical access issues.
• Collected client feedback to help improve services.
• Followed up on pending requests to ensure customer satisfaction.

• Prepared payment vouchers and supported bank reconciliations.
• Processed invoices and verified financial documents.
• Assisted in monthly financial report preparation.
• Performed data entry and Bank reconciliations using Excel.
• Used the SAGE accounting system for transactions.
• Participated in stock-taking and internal control processes.