Lead assistant
Qatar aviation services
Total years of experience :4 years, 1 Months
• Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
• Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions; prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings.
• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also include travel and lodging arrangements.
Qatar aviation services
Lead assistant,
4 November 2009-28 December 2011
❖ Providing loading agents with guidance and coordination during loading and off loading of baggage
❖ Scanning of baggage
❖ Facilitating induction lessons to the new staffs
forwarding grievances of the loading agents to the relevant authority
Trade winds aviation services customer service agent11 October 2007-4 august 2009
❖ Handling telephone calls from customers
❖ Handling customer's complains
❖ Handling any problems between staffs and clients
❖ Carry out public relations for the firm
Currently pursuing Higher Diploma in Project Management at Nairobi Institute of Business Studies
NAME OF COURSE INSTITUTION QUALIFICATION YEAR DIPLOMA IN HUMAN RESOURCE CERTIFIED ALISON GRADUATE DISTINCTION 2011
PROJECT MANAGEMENT COLLEGE OF NORTH ATLANTIC QATAR CERTIFICATE OF ACHIEVEMENT 2011
DANGEROUS GOODS QATAR AVIATION SERVICES CERTIFICATE OF COMPLETION 2010
BAGGAGE HANDLING WORKSHOP QATAR AVIATION SERVICES CERTIFICATE OF COMPLETION 2010 ARABIC LANGUAGE QATAR ISLAMIC CENTRE LEVEL 1 AND 2 2010
CERTICATE IN COMPUTER VICTORIA COMPUTER COLLEGE COMPLETION 2009
DRIVING ROCKY DRIVING SCHOOL CLASS BCE 2008