Cash Office Supervisor
Sultan-center
Total years of experience :21 years, 10 Months
- Check & Calculate total sales per cashiers in the end of every shift.
- Check and supervise all the cash office department, cash office personnel on their related functions such as; preparation and issuing of float for money tellers, daily monitoring of cashiers reports, cashiers short and over and also some adjusting procedure if its needed.
- Monitoring all the reports needed after End of Day (EOD) thru NCR webmaster EOD Reports, such as the following: EOD Department Sale Report, EOD Financial Report and Hourly Activity Report. Also Cashiers Short &Over Report, Customer Return Report, Weekly Department Sales Report, Weekly Financial Sales Report and other reports needed by Store Manager and other department heads.
- Checking the daily cash deposit, inventory of all in store Vouchers such as marketing promotional vouchers and all kinds of store company vouchers.
- Provide all the necessary sales report of all Departments, give all the data needed to the manager as per the details of sales all the required reports such as financial, department, hourly activity report.
- Updating and inform all the front end supervisors to guide all the cashiers to any changes in TRS and credit blacklist, and also coordinate them to solve customer`s query and discrepancy regarding credit card and telecards.
- Monitoring and issuance of Official Receipts (OR’s), that payments collected at the store level are properly transacted.
- Assisting Front End Department in all related functions such as customer complaints regarding debit/credit cards issues. Checking and monitoring refund/exchange proper procedure and documentation. Verifying the age of the customer when selling tobacco products.
- Directly reported to branch manager for other related issues and concern in store related. And also to centralized Finance Department
