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Erna Fernandez , HOUSE MAID

Erna Fernandez

HOUSE MAID·Private Sponsor

Kuwait

High school or equivalent, Computer Hardware Servicing

Work experience

Total years of experience: 6 years, 7 months

HOUSE MAID

July 2022 - Present

Private Sponsor

Al Jahra, Kuwait Remote

July 2022 - Present

• Managed household tasks, cleaning and cooking; Honest, reliable and able to work independently

Company industry:
Personal Services
Job role:
Cleaning Services

WAITRESS & CASHIER

January 2022 - March 2022

RYLYN’S CHE-BU-GAN (RYAN MELO)

Davao, Philippines

January 2022 - March 2022

• Handled cash accurately, balanced cash drawer daily; Served customers, took orders and kept area clean

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

SALES ASSOCIATE

January 2019 - May 2019

VIRJAM’S HARDWARE (ALVIN LIBRES)

Davao, Philippines

January 2019 - May 2019

• Assisted customers, arranged goods, processed payments

Company industry:
Retail & Wholesale
Job role:
Sales

CALL CENTER AGENT

May 2018 - August 2018

JAERLTRICS GLOBAL SOLUTIONS (MICHELE L. RODULFA)

Davao, Philippines

May 2018 - August 2018

• Managed high-volume outbound calls, answered inquiries and updated records

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

WAITRESS

January 2015 - August 2016

PAWPAW BULCAHANG (JONEL LABOR)

Davao, Philippines

January 2015 - August 2016

• Served food, assisted guests, kept dining area orderly; Worked well in fast-paced environment

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Davao Northphil Institute of Technology, Inc.

March 2011

March 2011

High school or equivalent, Computer Hardware Servicing

Philippines

GPA (percentage): 90.75%

GPA (percentage): 90.75%

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
BUSINESS PROCESS OUTSOURCING
Intermediate
BUSINESS PROCESS OUTSOURCING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SALES
Intermediate
SALES
Intermediate
Microsoft Office
Beginner
Microsoft Office
Beginner
Teamwork
Beginner
Teamwork
Beginner
Data Entry
Beginner
Data Entry
Beginner
Hospitality
Beginner
Hospitality
Beginner
waiter
Beginner
waiter
Beginner
Call Center
Beginner
Call Center
Beginner

Languages

English
Intermediate
Filipino
Native Speaker
Arabic
Beginner

Training and Certifications

Certifications
Good Moral Character Certificate
Davao Northphil Institute of Technology, Inc.
Mar 2022
Show credentials

Hobbies

  • Team Sports (Volleyball)
    Regularly play local matches; built excellent team cooperation habits, quick communication skills, and high physical stamina for active shifts.