Operations Manager
Time Express
Total years of experience :1 years, 8 Months
• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
• Develop, implement, and maintain quality assurance protocols
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
• Actively pursue strategic and operational objectives
• Ensure operational activities remain on time and within a defined budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career
development plans for all direct reports and problem resolution
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Work closely with legal and safety departments to make sure activities remain compliant
• Conduct budget reviews and report cost plans to upper management