Cashier, Waiter
Hungry Bunny Restaurant
Total years of experience :7 years, 6 Months
Cashier, Waiter
Madina Mall
Al Qusais, Dubai
Hungry Bunny Restaurant - Kingdom of Saudi Arabia
Manager: January 2009 - January 2012
• Estimate food consumption, place orders with suppliers, and schedule delivery of fresh food and beverages.
• Resolve customer complaints about food quality or service.
• Direct cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate records.
• Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations are obeyed.
• Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
• May use computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
• Check quality of deliveries of fresh food and baked goods.
• Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
• Arrange for maintenance and repair of equipment and other services.
• Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
• Select or create successful menu items based on many considerations, and assign prices based on cost analysis.
• Schedule work hours for servers and kitchen staff.
• Monitor food preparation and methods
Supervisor: January 2007 - January 2008
• Ensure that department goals are communicated, understood, and met by hourly associates
• Coordinate tasks and work with other departments to ensure that the department runs efficiently
• Work with management to ensure that newly hired hourly associates receive orientation training
• Counsel hourly associates on work related concerns and issues to ensure satisfaction and productivity enlisting the support of management as needed.
• Work with management to ensure that hourly associates clearly understand their job roles, responsibilities, and performance expectations
• Address guest concerns, requests, or issues either individually or by enlisting the help of others (i.e., management and hourly associates)
• Enforce compliance with LSOP/SOP (e.g., safety, OSHA, department-specific procedures such as food standards)
• Conduct day-to-day shift or oversee department operation (e.g., conduct shift briefings, ensure shift coverage)
Service Crew/Staff: August 2002 - December 2006
• Providing excellent customer service.
• Greeting patrons once they are seated and presenting menus to customers.
• Explaining menu items to customers.
• Answering questions from patrons about food and beverages.
• Taking food and drink orders and up-selling additional food and beverage products to patrons.
• Accepting payment for the meal.
• Compliance with all relevant health department rules and regulations.
• Taking reservation phone calls.
Admin Assistant: July 2002
• Provides high-end level of administrative support to COE and other top executives of the company.
• Prepare statistical reports, handling information request and clerical functions such scheduling of meetings; arranging conference calls.
• Coordinate with departmental managers for the department concern.
• Responsible for the phone calls, answering email, photocopying and faxing of some documents.
Salesman cum Merchandiser: October 1998 - promoted
• Stock control and requisition to warehouse.
• Financial computation and analysis.
• Responsible for the delivery of the items ordered by the customers.
• Ensure proper merchandising and displaying of goods on the selling area.
• Ensure implementation of FIFO method.
• Ensure proper implementation of Customer Relation procedure.
• Responsible for displaying the product assigned to the selling area, daily inventory of stocks, correct pricing.
COLLEGE: Bachelor of Science in Computer Science Southwestern University Cebu City, Philippines 1994 - 1998